You might want to read up on some of this:
http://www.consumeraffairs.com/retail/sharper_image.htmlIf you are inquiring about product warranties on former Shaper Image
products,
purchased prior to October 2009, we unfortunately
cannot help you. On February 19, 2008, The Sharper Image Corporated
(“TSIC”) operating under previous ownership and management, filed for
bankruptcy in the United States Bankruptcy Court for the District of
Delaware. Since that filing, a new group of investors acquired certain
assets of TSIC including the brand name and the SharperImage.com
website. We understand your frustrations and recommend visiting
http://www.kccllc.net/sharperimage
for more information, or call 1-877-312-7060.
For orders placed through ShaperImage.com after October 2009 please
refer to the manufacturer instructions on the warranty card provided
with your purchased product.
Retail Store Purchases
Unfortunately, if you have questions about a Sharper Image product that
was purchased from a retail store, we cannot help you. SharperImage.com
can only assist with purchases made through the SharperImage.com
website. For questions, or possible returns you have, please go back to
the store where you made the purchase.
For a list of retail stores carrying Sharper Image products, please
click here.
You will need to contact the individual retail stores to find out the
specific products they carry.
For additional information regarding retail store purchases, please call
1-877-312-7060.
Replacement Parts
If you are inquiring about replacement parts for former Sharper Image
products,
purchased prior to October 2009, we unfortunately
cannot help you. SharperImage.com is a new business venture that
started in October 2009 and has no affiliation to The Sharper Image
Corporated (“TSIC”) that filed for bankruptcy in 2008. Information
regarding the TSIC bankruptcy case can be found at
http://www.kccllc.net/sharperimage.
If you have a warranty from the former Sharper Image, please find more
information
here,
or call 1-877-312-7060.
SharperImage.com does not provide replacement part service at this
time. We are not the product manufacturer and therefore do not have
access to replacement parts. However, if your product is not working
properly, or arrived defective, you can request a return within 60 days
of purchasing by e-mailing our customer service department at
[email protected].
After the 60 days expires, you must refer to the manufacturer
instructions on the warranty card.
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