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James Fraser Posted on Dec 10, 2013
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HP laserjet 1518

Printer complains that there is a jam in the output bit. Followed procedure of opening back door, removing paper tray. Examined all visible rollers, and paper path. No stuck paper or pieces of paper. If printer is powered off and back on it will print 1 page, which gets 90% out of printer and then stops coming out. Printer then reports jam and won't print again until powered down and up. Need to remove top /back casing to inspect rollers & sensor.

1 Answer

Penzance Computers

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  • Expert 221 Answers
  • Posted on Dec 10, 2013
Penzance Computers
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Joined: Dec 10, 2013
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HP printers frequently time how long a page takes to run through the machine. If it is too slow, they signal a jam error.

Try cleaning all the rollers and pinch wheels etc within the laser.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Apr 21, 2009

SOURCE: HP laserjet 5500dn paper jam at fuser

Hi,
I was able to fix my problem. On the left side of the fuser assembly there are two small plastic tabs or flags that move up & down. One is attached to the plastic rod/flap that you can see from the top of the fuser and moves when the paper comes out of the "chute". The other tab, which is below the first tab and moves when the paper has passed some point in the fuser, was broken off. I glued the tab back on and now the paper is ejected from the printer like it is suppose to.

I'm thinking that the broken tab was part of a page sensor flag that would tell the printer to stop rolling the fuser assembly when the paper was ejected. Without the flag, the sensor would disengage the fuser prematurely and stop ejecting the paper while the paper was still in the fuser.

Charlotte

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Anonymous

  • 4889 Answers
  • Posted on Oct 19, 2007

SOURCE: pixma mp460 error 5100

this error is an error within the printer. This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or in my case popcorn. There was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly.

Anonymous

  • 1 Answer
  • Posted on Oct 10, 2008

SOURCE: Persistent paper jam message

Buy a new printer!!!

sam88kid

  • 66 Answers
  • Posted on Dec 18, 2008

SOURCE: HP Laserjet 4100 series , paper jam output tray

Hi F_bulsara,
First thing to try is to flip the paper over in the input tray. There are 2 sides to paper. One side may curl a bit too much due to heat of the fuser and get caught near the output rollers.

Unless the Output Assembly was assembled wrong, it is impossible for the rollers to turn the wrong way. The gear in the fuser drives the output assembly. The top rollers are rolling out.
If the rollers are not rolling, then one of the gears must be broken or missing. The output rolllers might need cleaning.

Next check the fuser unit. Disconnect power to printer and turn printer round. Remove the back output tray and the two small covers (left and right). Undo the 2 screws that hold the fuser in place. Pull the fuser out. Check the gears on side of the fuser. A broken gear in the fuser could cause this problem.

S88

Ekse

  • 13435 Answers
  • Posted on Jun 12, 2009

SOURCE: paper jam ,no paper jam found Dell 1815dn

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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Related Questions:

0helpful
2answers

Hp laserjet pro 400 M451NW paper jam

You will have to take the printer apart and open up the part where paper gets printed out from and take the stuck papers out.You should replace the sensor too.
0helpful
1answer

LOCATION OF PRINTER SENSOR

Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

?

The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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?

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.
0helpful
1answer

Paper jam in HP 1200 printer

Hi,Make sure you got every single piece in there, and if you can't get it to work, just hard reset it. Unplug it from the wall wait 5 seconds, plug it back in. Should be good as new.


The LaserJet 1200 has two paper inputs, a regular paper tray and a priority input tray that is used for envelopes, labels and transparencies.
Paper jams rarely happen with the HP LaserJet 1200. If you can see paper sticking out of the input or output tray, try to remove it gently. If you encounter resistance or if the page tears, turn off the lights in the room to avoid exposing the toner to light. Open the toner door, which is above the paper tray, and the output door, and rotate the green levers down. At this point, you might be able to remove the jammed paper. If not, remove the toner cartridge.
Grasp the page in both hands and gently pull it free. Replace the toner cartridge and close the doors. The cartridge and the levers will slide back into place.

Hope that helps..
0helpful
1answer

I have a HP Color laserjet CP2025 printer that had a paperjam. I removed the paper from the back and cannot get it to work. I do not see any paper remaining. I have turned the printer off and back on.

There are 2 common possibilities:
The paper ripped on the way out, and there is a small bit of paper still inside. Open all doors, and use a flashlight to make sure.
You broke the paper flag when you removed the jam. If you find a bit of black plastic, bad news.
THere is also a tray above the paper cassette that drops down to clear some jams. If this is not all the way back up, it will nto work right.
CHeck these 3 areas. Look at an on line manual if you don't understand where these doors are on the product.
0helpful
2answers

How to clear paper jam?

How to clear the jam depends on where the jam is.

If the Jam is in Tray 1:
1. If you can see the jammed sheet, remove the jammed sheet by pulling it straight out.
2. If you cannot see the jammed sheet, open the tray 1 door and pull out tray 2.
3. Push down on two tabs to release the tray 1 panel.
4. Remove the jammed sheet by pulling it straight out.
5. Push up on two tabs to replace the tray 1 panel.
6. Replace tray 2.

If the Jam is in Tray 2:
1. Pull out tray 2 and place it on a flat surface.
2. Remove the jammed sheet by pulling it straight out.
3. Replace tray 2.
4. Press OK to continue printing.

If the Jam is in the Fuser area:
1. Open the rear door.
2. Remove any jammed sheets.
3. Close the rear door.

If the Jam is in the Output Bin:
1. Look for jammed paper in the output bin area.
2. Remove any visible media
3. Open and then close the rear door to clear the message.

It is possible that the paper may tear when clearing the jam. Be sure to clear any paper fragments that tear off.
1helpful
1answer

Paper Jam HP LaserJet 1300

Hello,

I hope this will be of Help for the HP LaserJet 1300 Paper Jam Trouble Shooting:



  1. See the product user guide for information about clearing jams from the printer.
  2. Make sure that the paper guides are adjusted properly. Slide the guides against the sides of the stack in the main input tray or the priority input tray to center the page. Make sure that the guides are not adjusted too tightly.
  3. The media input tray might be too full. Remove some of the sheets.
  4. Make sure that the media being used meets specifications. Click here to refer to "Media specifications" for more information .
  5. Make sure that the media being used is not wrinkled, folded, or damaged.
  6. Make sure that the printer is clean. See the product user guide for information about cleaning the printer.
  7. If printing to the straight-through output path, close and open the door again to make sure that the green release levers are closed.
  8. The paper might not have been removed from the main input tray before the tray was refilled. Always remove paper form the main input tray before refilling it.
  9. Output capacity might have been exceeded in the paper output bin. Do not allow more than 125 sheets of 20-lb (75 g/m2) bond weight paper to fill the paper output bin (less for heavier paper).
  10. The pickup roller or printer separation pad might be dirty or damaged. Clean or replace the part. (See the product user guide for information about cleaning and replacing the pickup roller and printer separation pad.)

2helpful
2answers

Documnet feeder jam

Check input paper feeder at top too - easy to miss. Top flips open with a firm (but not excessive) pull, so you can look there.

If you are sure you've opened and looked under every available panel on the printer (there are many!), turn it off and unplug for half a minute. Make sure all panels are back properly in place, but leave out the paper tray (and no paper either in the rear input paper feeder).

Plug in and turn on. Wait for it to finish its start-up sequence - it should complain about no paper.

Check the paper is flat and straight in the paper tray, and no excess room between paper and guides, and put it in again.

Print test page.

How is it now?
0helpful
1answer

Hp 4100 paper is jammed between rollers the back panel should come off? and then how do I get fuser out to unjam paper

Hi Jacque,
I gather the paper has got into the fuser and cannot get into the output bin. Few things...
1. Clean output rollers. Are rollers moving?
2. Check gears on the fuser unit. Any broken or worn gears?
3. Check default paper size setting in printer, paper size setting on tray, paper size setting in printer driver and document page.
4. Leave the back door open. Does the printer still jams? If it does, see it could be paper pick up problem. Use different trays or the manual feed. Also the fuser unit could be the problem.
5. All else fails, replace the output assembly.

Rgds
S88
1helpful
1answer

Paper is jammed

Remove fuser unit. see operator book. (available www.hp.com)
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