Question about Homedics Shiatsu Massager

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MCS-490H Hi, I recently brought my MCS-490H back massager to India. For the first day it functioned without any problem. But, the next day, when i plugged it, the lights on the massager is on, but when i pressed the POWER button on the remote, I don't see the LED on the remote doesn't glow and also the massaging balls doesn't move. Kindly help.

Posted by Prem Kumar Nagarajan on


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  • 2 Answers

SOURCE: the power led light keeps flashing

Give it a good 'knock' on the back (hard surface). You might hear a clink sound. I think it's when a cog gets out of line. My chair is fine now. You'll notice that the rollers start moving back to the off setting. So if it goes off and they are in the middle or top then it's stuck and needs a thwack! 

Posted on Dec 19, 2008



  • 74 Answers

SOURCE: I have a Shiatsu Massaging

This link take you to Homedics web the right of the picture you will see "Support Information" click that tab to download a useer manual....I hope this helps.

Posted on Jan 07, 2009



  • 10 Answers

SOURCE: remote doesnot work

If you have not already, register your product with the company. And contact them regarding the malfunction. they should replace the part or the product if you send it in.

Posted on Jun 09, 2009


  • 35 Answers

SOURCE: how to replace power cord om homedics massager

This is a test by FixYa Staff.


Thank you!

Posted on Sep 22, 2009


  • 1 Answer

SOURCE: Massager Parts

Wow , I've never hear of wearing out the balls - I dunno.

Posted on Apr 24, 2010

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1 Answer

Mcs-490h power light on remote flashing Won't work Just the flashing power light

Check the remote control for its infrared emission. Check it with fresh batteries. Check it by pressing all the keys. You can detect the presence of infra-red emission from the remote control, using a cell-phone camera. If you wish to get more details about how to check a remote control, please visit this site. One among the posts has details about it. In some cases, the remote control might need to clean.
Search the site by type in this key phrase "how to test a remote control "in the "search box at the top right of the display window of the Homepage" to get the related post quickly. [open and clean] [open and clean]

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I carried a back massager to India and erroreonously plugged it into a 220 V electric supply without w converter. It has stopped working. Can someone suggest a remedy and what could have gone wrong. Is...

The massager was made for 110 V use, you doubled the voltage and burned it out. You might be lucky if the unit is a low voltage unit and relies on a 12V power inverter and when you plugged it in it ruined just the inverter.

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i think you will find the noise is the dvd player grinding away. if you have the remote trunk disconnect or at least take out te cart. the player in the mcs can be unplugged but requirs removing the mcs from the console tompull two plugs at the back.

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2 Answers

I've plug the 110-v Homedics massager into 220-v. It stopped working. Is there a fuse for this product?


The same case happned with me, I wrogly used it with 220V in India - my model is Homedics Shiatsu MCS-360H :-(

I can not see any thing burnt inside the chair ( I opened it and exmined ) but there is no light in attached remote - Kindly share the solution if you have any at [email protected]


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Hi, I have got brand new Homedics shistsu massager cushion (MCS-360H). When I am plugging it in, I can see that power button in the remote is not getting started. Can you please assist me with this...

Hopefully you've got the right model listed here, as the MCS-360H is a Swedish Massage Cushion.

Did you remove the screw from the back of the unit before plugging it in...? The unit will not work properly until that screw is removed, and could be damaged if it is operated with the screw in place.

Here's the manual -

If removing that screw does not make the unit operate properly, contact Homedics Customer Service at 1-800-466-3342

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Dear sir, I brought one conair heated back

To plug it in you grab the hand held contoller and that's where you plug in the ac adapter. Put it on a couch or chair and then turn the tihings on you want......good luck

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