Question about Onex Clothing Accessories
I purchased the Brucie Sandal at a shoe store in Augusta GA and I have never warn them because when I tried them on (on carpet)and walked my foot turns in them and goes off the shoe. I have severe back problems and do not want to fall because of a pr of shoes that I cannot wear. My friend who goes to Augusta and buys Onex shoes at a store in Augusta where her aunt works purchased them for me and brought them to me. The lady who owns the store will not take them back so I am out $61.43 plus tax. I spent a total of $179.64 on 2 pr of Onex Shoes that day. One pr fit beautifully and the other pair did not. Would you please let me send them back to the company and get a pair in the place of them. I am willing to pay more to get a pair that I can wear. I would appreciate your kind and immediate attention to this matter. I saw where your shoes are warranty for 1 year but I cannot even get credit for this new pair to purchase a pair of higher value. Thank You.
Posted by Anonymous on
I have tried to find a place to send them back, but it all comes back to the store you bought them from. The warranty period is up on them now.
Posted on Jul 03, 2015
If you're buying shoes for the first time or replacing an old pair these advices will help ensure you get the most from your purchase. Size- Each manufacturer has different recommendations. For example, Asics and Adidas recommend that you add a 1/2 size to your gym shoe size while Nike recommends one full size to your normal gym shoe size. The 1/2 size for Asics and Adidas is a good benchmark. For younger wrestlers you should probably add a full size to their normal shoe size. This way the shoes will last longer, especially if your daughter or son is growing quickly. Price - Next, you need to determine your budget Most wrestling shoes range from $40 to well over $100. If you're not sure whether your son or daughter will stay in the sport long enough to get full value from the shoes, it's best to go with the cheaper shoe. Brand - Finally your last option is to choose the brand. As mentioned, Brute, Adidas, Nike, Infinity, and Asics have been manufacturing shoes for many years and provide great quality products. In many cases your wrestler will get 1-2 years out of these shoes.
Posted on Oct 27, 2010
i have done enough of research on your problem i am sorry to say that there is no way your problem can be solved i request you to replace or buy a new shoe .
but if you still want to stick on with old shoe i shall give you a personal advice take the shoe to a shoe cobbler and ask him to cut the shoe in middle add extra soul so that it leng is increased and stitch it back but the problem is the orginality of the shoe will be gone .
Posted on Nov 29, 2010
SOURCE: I have a pair of
I've had this problem with my daughter's shoes, and her foot is very narrow. I cut down some generic-brand Dr. Scholl's-type insoles (available at grocery and drugstores) and that did the trick.
1. Get the appropriate sized insoles, and lay the right show on the right insole, and the left shoe on the left insole. Trace them with a pen.
2. Cut out the insole, cutting slightly inside the lines-- the inside of the shoe is smaller than the outside.
3. Work the insoles inside the shoe. Use your fingers to feel around the edges to see where you need to trim them to fit.
4. If it's too long, don't trim all the length off the toe, or all the length off the heel... you'll mess up where the arch curves.
Good luck! I hope it works for you.
Posted on May 04, 2011
SOURCE: I purchased a pair of
I have found that a simple phone call can do wonders! Companies such as Hush Puppies has built a reputation which I am sure they want to uphold, so customer service and satisfaction is important to them. Their phone number is 1-866-699-7365 (M-F, 9:00 - 7:00). Here is a link to their site as well:
I highly suggest a phone call rather than an email. Simply explain what happened (and it wouldn't hurt to say something like "I am a big fan of Hush Puppies and have never had this problem before.") and offer a solution (i.e., you will pay to ship the shoes back if they will send you a replacement pair or fix yours). Companies are more receptive if you already have a solution in mind rather than just calling to complain and vent. And no matter how rude the person on the other end of the phone is, maintain your composure and be abrupt but polite. If the person is not willing to help you (even if they say they are sorry but there is just nothing they can do), ask to speak to the manager/supervisor. ALWAYS get the name (first and last) of the person you are speaking with and make a note of it. If the manager/supervisor does not assist you to your satisfaction then keep moving up the chain.
If after all your efforts they still say "no," then repeat their names and let them know that you are going to report them to the Better Business Bureau (or whatever version you have in your country). Don't be surprised if they change their tune!
Good luck and "walk on!"
Posted on Jun 24, 2011
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