Question about HP Deskjet D2360 InkJet Printer

2 Answers

Printing problem I am printing a document then suddenly it stopped at the middle. i cancelled the printing and restart my computer afterwards my printer cannot print anymore. The light on the Power (on/off) button just keep on blinking although its status in printer setting is READY. and i don't have any pending or in queue printing jobs anymore.

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  • vine_rc Nov 14, 2007

    i usually use my printer (hp d2360) and after printing a photo the light does not stop blinking and i can't print anymore. when i check the printer status it is offline and can't change to online even i click the online many times it stays offline and just continue to blink... anyone can help me solve this problem?

  • Anonymous Nov 23, 2007

    offline error

  • vine_rc Dec 11, 2007

    thanks for that jzxeg & tom... but it didn't solve my problem. i have a new cartridge and display online didn't work as well. you see, the normal printer status in printers and faxes is HP Deskjet D2300 series, if you right click it there is the option to use printer offline and after that you can change it again to use printer online right? but in my case my status is HP Deskjet D2300 offline, and when i change it becomes HP Deskjet D2300 offline-use printer offline. it never change to online and the line just keep on blinking and can't turn off the power too. unless i unplug it. but when i plug it again, the light bliks again.

  • Anonymous Dec 16, 2008

    i have a hp d2400, im trying to print and it says doc pending?..

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I also own an HP D2360. I had the same problem with eyang and vinerc. I brought the printer to a computer technician and he told me that my color cartridge is busted and needs to be replaced. I bought
a new color cartridge and presto! My printer is working fine.

Posted on Dec 06, 2007

  • ttbenjamin
    ttbenjamin Jan 27, 2013

    thanks, i removed my colour cartriged since i dont have a new one and it started to print again. thanks.

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Blinking lights:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00859572&lc=en&cc=us&dlc=en&product=1100995&rule=44647&lang=en
Offline:

  1. Open the Printers folder.
  2. Right-click the icon of the printer in use, and then click Open .
  3. Click Printer on the menu, and then ensure that there are no checkmarks next to Pause Printing or Use Printer Offline . If a checkmark is present on either, click the menu option to remove it. If the menu shows Use Printer Online , click that option.
  4. If neither Pause Printing nor Use Printer Offline are checked, press Esc to leave the menu without making changes.

Posted on Nov 30, 2007

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How do you clear que on a c6300 photosmart


Hi,

Windows XP Operating System
-----------------------------------------------
Restart the Print Spooler device
  1. Open Administrative Tools.
  2. On the Windows taskbar, click Start , and then click Control Panel .
  3. Click Performance and Maintenance . NOTE: This step is not necessary in XP Classic View.
  4. Click Administrative Tools .
  5. Double-click Services .
  6. Click Print Spooler .
  7. Click Stop to stop the Print Spooler.
  8. Click Start to restart the Print Spooler.
  9. Click OK .
  10. Restart the computer.
  11. Try the print job again.
Manually clear the print queue
  1. Return to the Printers and Faxes folder that you opened in the previous steps.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
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  5. If documents remain in the print queue, restart the computer.
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Windows Vista Operating System
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Manually clear the print queue
  1. Return to the Printers folder that you opened earlier in this document.
  2. Right-click the name of the product, and then click Open .
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  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
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Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.
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  2. At the Printer window, select the print job, under 'Document Name' column, to highlight it.

  3. From the 'Document' menu, select 'Cancel'.

  4. Repeat steps two and three to cancel another print job.

  5. Ifthe print job cannot be cancelled or will not stop printing, shut downthe compuer, disconnect the printer cable and then restart the computer.
    1. Close the Printer window.
    2. Shut down the computer.
    3. Disconnect the printer cable (USB or parallel cable).
    4. Restart the computer.
    5. If a message window appears asking to cancel printing, select 'Yes'.
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If you see the printer icon at the systray (near the clock, at the right bottom of the screen)? double-click on it. You'll see how many and what files are pending for printing. On menu press "Printer", then "Cancell all documents". Be patient. Sometimes you should try to press "Cancell all documents" several times, till the printer does it's job. Sometimes it's necessary to press "Cancel" (red button) on your printer. Try to switch off printer and then restart the computer. Switch on the printer and do the procedure described above.

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I have this printer that is networked in a small office with 4 other computers. The person who installed this printer has left the left with all its documentations and the user guide. Someone has printed...


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then type NET START SPOOLER and hit Enter and the service should start again.
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Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
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  • Windows XP - click Start, Printers and Faxes
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  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
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  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
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Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
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This should solve your problem, Let me know how it works for you..

~~Jastababe~~

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