Question about SanDisk Sansa m240 MP3 Player

2 Answers

Sansa m240 No I cant it says need to delet files, cant go to any kind of menu it just switches between need to delete 8mb of files to no files NOTHING else will come on screen no radio no setup no menu computer recognizes it but it wont sinc.

Posted by Anonymous on

  • 2 more comments 
  • Anonymous Oct 14, 2007

    no  no

    there are no songs showing on machine its brand new right out of box it says files are empty


  • Anonymous Oct 14, 2007

    if you read on here allot of people have the same problem. I have udated everything, On my computer its shows No files, on the player itself it shows no files, but when ever I turn it on or hook to usb it say I need to delete *mb BUT I cant leave that screen other than a no files screen, no menu at all. I searched for this problem and found hundreds of post saying same thing but notheing seems to work to correct.

  • Anonymous Oct 14, 2007

    well I bought it at staples suppose to be new, didnt say otherwise. I cant even get to a menu to change any settings it goes stright to too much on and then to no filesa, thats theONLY two screens that I can raise. new battery, new cables evrything. I have found allot of people with same problem but no answers that have worked. I am ready to give up on this one.


  • Anonymous Oct 14, 2007

    Well I have no idea what i did but i hooked un-hooked-hooked-unhooked and changed batteries 8 times but its started working. thanks for the help my friend.



2 Answers


None of this advice works....u all ****.

Posted on May 21, 2008


Timothy D

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  • Master
  • 626 Answers

Your device is too full.

The device needs 8MB of free space to create the database or menu.

Connect the device to your computer, go to My Computer>Device Name (m240)>Open the device and manually delete some songs, 10 should suffice.

Disconnect the device and re-start it.

Your device should function as normal.

Best of Luck.

Posted on Oct 14, 2007

  • Timothy D
    Timothy D Oct 14, 2007

    its new, or refurbished?

    If its refurbished there may be music left on it.

    Change the mode on the device. Settings>Mode or USB>MSC or AUTO DETECT.

    Change it to the other mode that is not highlighted, then look for music.

    If thats not it, you can try formatting the device, there may be something on there you cant see.

    My Computer>Device name (m240)>Right Click and select format.

    Best of Luck.

  • Timothy D
    Timothy D Oct 14, 2007

    Ok, understood.

    Try connecting it to your PC without the batteries.

    If it shows up, format it.

    There are files on it, that is why you are getting the error.

    If that doesnt work, return it to the store.

    Best of Luck.



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1 Answer

Cant delete songs from sansa m240. tried the most common solutions.

Try this way...Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,
right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
Please rate me

Aug 22, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

Cant load memory

put it into the computer and delete some things on it its just to full

Apr 26, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Cant delete recordings off of sandisk sansa

If you connect the mp3 player to a computer. You can open up the device as a folder and delete any files including the recorded files from the computer.


Mar 20, 2009 | SanDisk Sansa m240 MP3 Player

2 Answers

I cant delete my music from my mp3

May be you need to restart it mostly that is the problem.

Dec 27, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m230

The Music DB refers to the Music Database, or the Artist, Album, and Song info.

The error means your device is too full. It needs some free space on the device to create this information.

Connect your device to the PC and manually delete some files from it in My Computer>Device Name (m240)>MUSIC Folder.

It needs 6MB of free space, so you may need to delete several songs.

Disconnect the device from the PC, it should restart and you should be ok. If the message continues, keep deleting files until its gone,

Best of Luck.

Nov 15, 2007 | SanDisk Sansa m240 MP3 Player

3 Answers

Wheres the music?

Put the player in MSC mode
Plug in
go to My Comp
go to tools
go to folder options
choose view tab, then choose SHOW HIDDEN FILES and hit apply
once you choose OK you should see the folder Music,
open and delete at will like you would any file: highlight, rightclick, delete.
You can also format in MSC mode by rightclicking on player in My Comp and choosing Format

Oct 14, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

How do i delete my music if i cant find it?

well go to my computer(with the usb in) and clik on ur snasa mp3 player thing

then go to recordings and delete watever u dont need but how do i delete music i cant see???? AAAHAHHAHAHKKKK!!!! :(

Oct 14, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240 1 GB mp3 player - cannot copy files

in the player menu go to settings select USB then switch to MCP

Sep 17, 2007 | SanDisk Sansa m240 MP3 Player

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