Every morning I have to disconnect power from both modem and router, wait 5 minutes, then power up modem, router, and DSL is then connected and working.
SOURCE: Re-starting a ARRIS modem after a loss of power
You can try doing a "Hard reset" on the modem but it looks like you've tried most combinations. To do the hard reset: - unplug the coax cable from the back of the modem - Push and hold the "reset" button in for 15 seconds - Allow the modem 30 seconds to reinitialize and then plug the coax cable back in. Within 10minutes you should have activity back. If not, the modem needs to be replaced. I know you may have tried something similar to this but I'm hoping this may help.
SOURCE: Need to hook up Belkin G wireless router to Motorola SB5120
I have a Motorola SB5100 Cable modem and i have a belkin N wireless ROuter..i have conncted the wire from modem to router and computer to router and it doesnt work??what do i have to do??
SOURCE: Wireless router stops internet connection to modem during install
are you sure your hooking the comcast modem in the right place?
SOURCE: Router cannot connect to the internet.
Turn everything off:
Cable modem unplug the power to the modem if it has a battery remove it.
Router unplug the power to the router
Shutdown any and all computers connected to the router
Turn everything on in this order:
Cable modem wait until all the lights are on but the internet act light
Router wait until the lights goes through it's test cycle and the internet light (wan) is on.
Boot up the computers one at a time after the first computer is fully loaded go to the next computer
Hope this helps
Terry
SOURCE: Modem connects to internet but I have no dial tone to make calls
I have personally seen this issue before and with an Arris cable modem the issue you are having means that there is a over current issue with your phone line. What this means is that your phones are either getting to much or to little voltage. Usually this is caused by a crossed phone wire/staple through a phone line or possibly corrosion on your line. The first step into troubleshooting this would be to check where your phone lines tie together at and make sure nothing has come loose or broken. Also if you any of your lines run outside to a phone box go in the customer side of that and check to make sure there is no corrosion. This can also be caused by a phone going bad. Go around and unplug your phone lines 1 at a time from the phone line and see if it starts responding correctly. You made need to power cycle/reset your modem when you do this to clear the error. The final way that you can tell if it is in your phone line or not is to unplug the modem from your house line and plug a phone straight into the modem. This should make at least that one phone start working correctly.
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