Problem with print spooler service

Try the steps below to clear the print queue and restart your print spooler:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Please follow the steps below to clear the print queue and restart the print spooler.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try the steps below to re-enable your print spooler:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

You will need to clear the print queue first before trying to send another print job. - Browse to Start -> cmd... and type in "NET STOP SPOOLER (this will stop the print spooler service) - Browse to your windows\system32\spool\PRINTERS\ folder - You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files. - Browse to Start -> type cmd... and type in "NET START SPOOLER" (this will restart the print spooler service) - Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

If u r using the XP operating system, follow the steps to restart the spooler :

1. Click Start and then click Run and in the run window type services.msc and then press Enter.
2. Locate Print spooler from the Services window which is opened now.
3. Right click on it and select Start.

Hi,

Windows XP Operating System
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Restart the Print Spooler device

1. Open Administrative Tools.
2. On the Windows taskbar, click Start , and then click Control Panel .
3. Click Performance and Maintenance . NOTE: This step is not necessary in XP Classic View.
4. Click Administrative Tools .
5. Double-click Services .
6. Click Print Spooler .
7. Click Stop to stop the Print Spooler.
8. Click Start to restart the Print Spooler.
9. Click OK .
10. Restart the computer.
11. Try the print job again.

Manually clear the print queue

1. Return to the Printers and Faxes folder that you opened in the previous steps.
2. Right-click the name of the product, and then click Open .
3. Click Printer , and then click Cancel All Documents .
4. Click Yes to confirm the action.
5. If documents remain in the print queue, restart the computer.
6. Try printing again.

Windows Vista Operating System
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Manually clear the print queue

1. Return to the Printers folder that you opened earlier in this document.
2. Right-click the name of the product, and then click Open .
3. Click Printer , and then click Cancel All Documents .
4. Click Yes to confirm the action.
5. If documents remain in the print queue, restart the computer.
6. Try printing again.

If the issue continues, proceed to the next step. Restart the Print Spooler device

1. On the Windows taskbar, click the Windows icon ( ), click Control Panel , and then click Administrative Tools .
2. Double-click Services .
3. On the User Account Control window, click Continue .
4. Click Print Spooler .
5. Click Stop to stop the Print Spooler.
6. Click Start to restart the Print Spooler.
7. Click OK .
8. Restart the computer.
9. Try the print job again.

Have you tried to stop the spooler service in services?

Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Spooler depends on the RPC service being running. But you really need to get into event viewer and check for anything related to either RPC or Print Spooler. If you're trying to print to a network printer you could have firewall issues either within Windows or your router. Think about what changed on your system around the time this problem began.

my computer dosent print on my printer