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Shannon Posted on Sep 29, 2017
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Radiant element When I operate the dual element on my radiant cooktop, the switch seems to operate the element as if it is a single 9" burner. It heats all the way around on high and low even if I have the knob set on the 6" setting. Can you tell me how to fix this? I am wondering if the trouble is in the knob or element. The element heats continuously all the way around.

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Chris Huff

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  • Kenmore Master 6,289 Answers
  • Posted on Sep 29, 2017
Chris Huff
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Most likely the switch for that burner needs replacing

4 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Sep 09, 2008

SOURCE: Dual cooking zone burner not working

Okay...what you have is a dual element with the 6 inch coil burned out. Yes, this is repairable, but unfortunately, since this is a dual element, it is sold as one assembly. The part number for a replacement is WB30T10044, and you can find it at repairclinic.com for about $90 (repairclinic item number 824238). I know it isn't cheap, but it beats having to pay for a service call, or buying a new appliance.

If you wish to repair this yourself, you can do so by following these steps:

1. UNPLUG the range before servicing. There are dangerous voltages still present even with burners turned off.
2. There are a few screws located under the front edge of the cook top. You will need to open the oven door to see them. Remove these screws and the top should lift up. If the range is not equipped with any kind of hinge supports, the top will have to be propped up.
3.On some ranges, there is a disconnect plug for the surface element wiring harness. If you have this feature, unplug the wire harness from the connector and follow these steps:

a. Unplug the cook top and leave the elements in place.
b. Place the whole cook top assembly face-down on a soft surface (like some old towels, or a blanket).
c. Remove the affected surface element. Take note of the numbered positions where the mounting screws are located and locations of the wires. You may want to write down the numbered positions and the wire color codes. HINT: A good digital camera can save you time if you have one. You will need to install the new element in the same manner.
d. Install new element (upside down). Handle the surface elements with care. They are very fragile. Care also must be taken not to handle the element coils or ceramic material. Try to handle from the underside of the element only. Oil from your hands can cause damage to the element and/or premature failure.
e. Re-install the cook top back on the range and you are DONE.

NOTE: If your range does NOT have a disconnect plug on the wiring harness you will need to perform the repairs with the cooktop propped up, and install the surface element assembly from underneath. A helpful hint: Use some duct tape to hold the element secure until you have it screwed back into place. Don't forget to remove the duct tape when completed. Once completed, lower the cook top and secure with screws.

I hope you find this information helpful. Let me know if you have require additional assistance.

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Anonymous

  • 1865 Answers
  • Posted on May 01, 2009

SOURCE: Dual element burner not working

You have to use a voltmeter and test the voltage where the wires connect to the element. If you have voltage (probably 240volts) then the switch is good.

You then remove the element, and check it with an ohm meter to verify that the element is open.

Sounds like the switch to me, but you have to check it

Anonymous

  • 232 Answers
  • Posted on Dec 24, 2009

SOURCE: Largest element heat remains high in every position

you need a new switch no dought

Anonymous

  • 1891 Answers
  • Posted on Nov 21, 2010

SOURCE: Hi, We have a JennAir

the only thing that control the power to the left front burner is the sw // pul the sw and on the sw is the part # order the sw by part # or you can order it by model and SER # ) tip get the # off the sw . mm hope this helps feed back pls and thanks for using fix ya ..

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You have to access the underside of the cook top. Does the back right work correctly? If so switch the wires on the back left to match the right burner.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/craig_3fa289bf857b1a3c

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yea sounds like an issue for sure, nut not with the element but hte switches instead, theres a short in one or the other( most likely the dual switch) i wouls reccomend replacing both the switches, the elemenst should be fine.
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