The solution is to buy the cheapest manual freezer thermostat you can and bypass the electronic (****) control panel. Any competent local fridge repair or electrician can do this for £35 or do it your self! Whirlpool are a rubbish make in my opinion, compounded by the total rip[ off charge of £180 to replace a control panel that they have always known was defective. The switching part that fails is a couple of pounds its the time it takes to replace that costs. Whirlpool should be made to replace these free of charge. Report this to Trading Standards if enough of us do they have to act.
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You need to put a thermometer in the freezer and give it about an hour or so and look for a temperature between 0 and 10 degrees F. When making adjustments give the freezer 24 hours before making additional adjustments. The systems are small and it will take a while to respond. Hope this helps and good luck.
I understand that you want to know if the green light has to be on at all times and the temperature set to normal on your Frigidaire freezer, model# FFU2124D. The green light will always be on. This is letting you know that there is power going to your freezer. You do not have to leave to temperatures set on normal. You are able to choose any temperature that works for you and keeps your food frozen. When changing temperature settings, turn the knob slightly in the direction you want, and wait 24 hours for temperatures to stabilize. If you want to change the temperatures more, again wait another 24 hours after changing them, for the temperature to stabilize. Hope this is helpful.
As in most refrigerator and freezer units, the manufacturer and technical guides will state up to 24-48 hours to reach appropriate temperature. It also depends on the room temperature and humidity around the unit.
The settings are "relative". Someone with this fridge in Montana may need to run the same fridge with different settings than someone in Texas to get the same temperatures.
Many manufacturers recommend that the fresh food compartment should be 34 degrees F, and the freezer -10 to 0 degrees F. To set this properly, place a thermometer in the freezer (that can display temperatures as low as the desired temperature). Adjust the thermometer for the correct freezer temperature before going on to the fridge. A fully stocked freezer could take 12 hours or more for temperatures to stabilize after making changes to the thermostat. Once the -10 to 0 degree temperature has been achieved, set the fresh food compartment temperature.
Place a thermometer (that can display below freezing) in a 6 (or so) oz flexible plastic cup of water and place on a shelf in the fridge. A glass of water could break if the temperature gets below 32 degrees if the water turns to ice. The water acts as a buffer to rapidly changing temperatures when the door is opened to read the thermometer. If the fridge is "full", allow 24 hours for the temperature to stabilize before making changes.
If the fridge and freezer are empty, changes may be seen in just a few hours or less. Otherwise, wait the 12 / 24 hours for the freezer / fridge compartments.
Problem has sorted itself out. We removed and gave away quite a lot of food from the freezer and cleared away some ice that had accumulated on the temperature sensor. When we checked this morning the temperature had returned to -24 C so we don't need to go in search of a new freezer today, thank goodness!