When we see high page volume in these printers, the cleaning ink resorvor needs to be cleaned. It may be even to teh point of stopping the head cleaning carriage from functioning.
It sounds like it is not priming and wiping the head of the cartridges correctly.
You can also try setting the head of the cartridge on a damp warm (water wet) paper towel. If there is ink coming out onto the paper towel you know it is the printer not the cartridge. If you are not seeing any color then I would change the cartridges again.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure Orange protective cap (tape) has been removed from the bottom of the ink cartridge.
Either ink Cartridge is not installed properly or the function for detecting the ink level is disabled.
Make sure that you install ink cartridges at correct position as indicated by the label on the print head holder. Press PUSH mark until ink cartridge click into the place.
Hope this will solve your problem.
Thanks for using Fixya.
Try reseating the color cartridge and cofirming that the blue/green tape was completely removed from the back and bottom of the cartridge. Run a head cleaning and if that doesnt correct it then you may have a bad ink cartridge. It is possible that the printer is bad but I find that unlikely.
The Cleaning station is filled with ink AND the cartridge is broken, this can be caused by using a [poorly?] refilled cartridge. To solve this you have to disassemble the printer and clean the cleaning station, replace the absorbent pad and replace the ink cartridge.