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Anonymous Posted on Dec 07, 2013

Unit is running but is not drawing water

The unit is about 3 years old. I have cleaned the filter and all openings to the machine. Not sure how to tell if refrigerant is low. It motor and fan runs but am not getting any water in the bucket! Need to know if this can be fixed or should I just buy a new unit? Our basement is very damp and can produce 50 or more pints of water a day.

3 Related Answers

chrispolkele

Electrolux

  • 4342 Answers
  • Posted on Aug 14, 2012

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    Verified Fixya Pro

    SOURCE: I have a frigidaire LAD704DUL 70 pint dehumidifier. Last year it worked great. This year, it has not collected any water in the bucket. The motor runs, it is on CO setting but still no water. I have c

    If you have a dehumidifier that is not producing any water then you are wondering what you need to do to get this thing to work for you. In some cases you may be able to do something and in other situations there may be nothing that you can do.

    If you do not hear the compressor running and the unit says that the humidity in the room is higher then the setting, then you have a problem with your dehumidifier.

    A few things that can cause this are:

    The circuit board relay has gone bad...replacement of this board will often cost more then a new unit. This also is a very common problem with many dehumidification units.

    The compressor has failed...if you hear a buzz for a few seconds, every few minutes, then you have a bad compressor or at least bad start components on the compressor. Either way it again is a costly repair.

    If the compressor is running and the coils are not getting cold then you have a refrigeration system leak. Recharging or fixing these units is very difficult and is another costly venture compared to the price of a new dehumidifier.

    If the compressor is running but the fan is not, this also will cause low water production and continual freezing of the coil.

    If the compressor and the fan are running but the coil is totally blocked then you will get no water production. Air needs to be continually moved over the cold coil to get the water out of the air.

    If nothing is running, then you may also have a control board failure. Or the humidity sensor or humidistat has gone bad which tells the machine to run. If the sensor says that the humidity is low enough then it will never run.

    Also if nothing is running check the float switch or the bucket switch. Many of these switches are very touchy and if you do not have the bucket in place just exactly right it will not trip the switch to allow the unit to run. These switches often are more fragile then they should be and break easily. The good thing is that when available they are easy to replace and relatively inexpensive.

    There are some parts available for a few brands, but with the prices for most of the parts that you can replace running anywhere from 40.00 - 80.00 dollars, replacement parts with labor to install them, makes a repair more then the few hundred dollar cost of many of these dehumidifiers.

    As you can see there are quite a few things that can cause your dehumidifier not to work. Systematically go through the list and eliminate things to get to the bottom of the issue causing your problem and then decide if it is worth spending the money to try to fix the old unit. Only you can make that decision.

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    Anonymous

    • 43501 Answers
    • Posted on Jul 13, 2010

    SOURCE: Frigidaire 50 pint dehumidifier freezing up and

    Hi,
    Dehumidifiers2_bing.gif freezing up can be causes by a few different problems.
    Here is a tip that I wrote to help people with the freezing dehumidifier2_bing.gif problem....

    Dehumidifier is Freezing up and not working
    http://www.fixya.com/support/r4662033-dehumidifier_freezing_up_not_working

    heatman101

    richroth

    Richard Roth

    • 9472 Answers
    • Posted on Jan 16, 2011

    SOURCE: recently purchased a 50 pint Frigidaire 50 pint

    Check the settings. Make sure that the humidity setting is at 35%.

    In the cooler fall weather, the dehumidifier will not collect much water when the temperature is close to 65 degrees in the area where the dehumidifier is located. Also, if the relative humidity in the space is not significantly above 45% then you will not collect much water. Check these conditions.

    The image below shows how to access the internal components of this dehumidifier. Unplug the dehumidifier and check the front and back grill for debris. Clean these parts if necessary. Check the evaporator for a frost pattern. If the compressor runs but you see no frost pattern on the evaporator, then you could have a sealed system problem. This type of failure is normally covered by the 5 year sealed system warranty.

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    Related Questions:

    1helpful
    2answers

    The motor is still running fine, but the dehumidifier is no longer extracting water from the air and the water container is not filling.

    John, there are 5 basic, yet solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

    1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

    2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
    Unit, before removing to inspect & clean it, if necessary. If washed,
    allow filter to completely dry before reinstalling. DO NOT operate
    the unit without the filter.

    3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
    space around the entire unit.

    4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
    clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

    5. Ambient air temperature at floor level is between 40 - 60 degrees.
    dehumidifiers do not work well between those temperatures
    (Unless, you have a Low Temp Unit). This applies mainly to
    where the air temperature at floor level is colder than at shoulder level
    in basement applications. Raising the unit up off the floor,
    onto a sturdy table, counter top, etc, that can handle the weight
    of the unit, plus a full tank of water, will usually resolve this
    problem.

    If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

    Hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.
    0helpful
    1answer

    Our Haier Dehumidifier will not collect water. It just runs and we cleaned the filter. It is only 1 year old. Any suggestions. Only 1 year old and it does not operate correctly is very frustrating.

    There are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1 & 2.. Number 2, you have already addressed.

    1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

    2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
    Unit, before removing to inspect & clean it, if necessary. If washed,
    allow filter to completely dry before reinstalling. DO NOT operate
    the unit without the filter.

    3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
    space around the entire unit.

    4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
    clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

    5. Ambient air temperature at floor level is between 40 - 60 degrees.
    dehumidifiers do not work well between those temperatures
    (Unless, you have a Low Temp Unit). This applies mainly to
    where the air temperature at floor level is colder than at shoulder level
    in basement applications. Raising the unit up off the floor,
    onto a sturdy table, counter top, etc, that can handle the weight
    of the unit, plus a full tank of water, will usually resolve this
    problem.

    If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humid-i-stat sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

    Hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.
    0helpful
    1answer

    My machine runs but it does not gather any water even though I know the humidity in the room is high. The humidity displays 60% room and it will not decrease to 35% set, even though the machine is running...

    There are 5 basic, but solvable reasons for what you described. Of these 5 you have already completed 2 of them.

    1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

    2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
    Unit, before removing to inspect & clean it, if necessary. If washed,
    allow filter to completely dry before reinstalling. DO NOT operate
    the unit without the filter.

    3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
    space around the entire unit.

    4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
    clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

    5. Ambient air temperature at floor level is between 40 - 60 degrees.
    dehumidifiers do not work well between those temperatures
    (Unless, you have a Low Temp Unit). This applies mainly to
    where the air temperature at floor level is colder than at shoulder level
    in basement applications. Raising the unit up off the floor,
    onto a sturdy table, counter top, etc, that can handle the weight
    of the unit, plus a full tank of water, will usually resolve this
    problem.

    If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen

    I hope this helps you to further troubleshoot & solve the problem. Thanks for choosing FixYa.
    0helpful
    1answer

    Runs continually. Set to 35%. Basement room is 67% on my electronic Gage. Doesn't dehumidify. Almost no water in bucket. Coils are not cold. There is frost on lower 3/4" of front radiator....

    Ray, there are 5 basic, but solvable reasons for what you described. Please pay particular attention to numbers 1 & 2..

    1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

    2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
    Unit, before removing to inspect & clean it, if necessary. If washed,
    allow filter to completely dry before reinstalling. DO NOT operate
    the unit without the filter.

    3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
    space around the entire unit.

    4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
    clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

    5. Ambient air temperature at floor level is between 40 - 60 degrees.
    dehumidifiers do not work well between those temperatures
    (Unless, you have a Low Temp Unit). This applies mainly to
    where the air temperature at floor level is colder than at shoulder
    level
    in basement applications. Raising the unit up off the floor,
    onto a sturdy table, counter top, etc, that can handle the weight
    of the unit, plus a full tank of water, will usually resolve this
    problem.

    If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

    I hope this helps you to trouble shoot and solve the problem. Thanks for choosing FixYa.
    0helpful
    1answer

    Only 3 years old. Fan runs does not collect ANY water. #1 We have it set at Maximum #2 How exactly do we take it apart to clean filter? #3 Clearance space is ok #4 Temperature in basement ok please...

    First turn the Master ON/OFF Switch to OFF & Unplug the unit.

    Depending on the model, (in both cases, the filter is behind the louvers on the front) by removing the water collection bucket and looking up into the water bucket cavity, just behind the louvers, for what will look like a plastic pull tab handle. If you see this, pull it straight down an out.
    If the filter is not there, look on the right hand side of the unit, just behind the louvers. There will be a trap door that will flip open, There you will see the plastic frame of the filter. Pull it straight out to remove it.

    The filter can be vacuumed or if it's really dirty, wash it in warm water and dish washing liquid, rinse thoroughly and allow it to completely dry, before reinstalling it. NEVER operate the unit with out the filter installed.

    Hope this helped you.
    0helpful
    1answer

    Dehumidifier runs but does not draw any moisture (water) to tank.

    As I tell questioners who have complained of the same issue, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

    1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

    2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
    Unit, before removing to inspect & clean it, if necessary. If washed,
    allow filter to completely dry before reinstalling. DO NOT operate
    the unit without the filter.

    3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
    space around the entire unit.

    4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid
    to clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

    5. Ambient air temperature at floor level is between 40 - 60 degrees.
    dehumidifiers do not work well between those temperatures
    (Unless, you have a Low Temp Unit). This applies mainly to
    where the air temperature at floor level is colder than at shoulder
    in basement applications level. Raising the unit up off the floor,
    onto a sturdy table, counter top, etc, that can handle the weight
    of the unit, plus a full tank of water, will usually resolve this
    problem.

    If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

    I hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
    12helpful
    2answers

    Dehumidifier leaking onto floor.

    You should clean off the condensor coils with a vaccum and soft brush. Also, check up inside the area where the condensate drips into the collection reservoir (or goes directly into a hose attachment discharge) to see if something is partially obstructing the water flow and is dripping onto the floor, etc.

    You might find that you've got some buildup of dust, dirt, and some other gunk that is mis-directing the water (condesate) that the dehumidifier is drawing out of the air.

    Lastly, check the unit to see if it's level, but frankly, I highly doubt that's the issue, based on the 5+ years of good working service for you.

    So long as the unit is still running and keeping the humidity in check, (if the above steps don't resolve the issue), I'd continue using it until it finally quits running, but I'd put a plastic boot/shoe mat under it to catch the small puddles of water.

    The dehumidifier should draw the small puddles, so it'd be less expensive to get a $4 boot mat than dropping another $240+ for a new unit, as your's seems to be working fine, aside from the occaissional puddle issue.

    Hope you find this Very Helpful and best regards!
    0helpful
    1answer

    DH runs but does not condense any water out of the air (bucket is dry). This unit was working well until a week or so ago when we had a lot of T-storms and humidity rose considerably. We went from having...

    there are coils in the unit that the water folws across, you can take the filter out and clean the coils, this would help,but even though it is only 1 year old it can go bad,, if it is clean inside and everything is appering to be working it might have just gone bad and n eed a new one
    1helpful
    1answer

    LG LD65EL dehumidifier will not collect water

    Make sure the filter is clean and also make sure the coils are cleaned. If these are clogged they will restrict airflow which will cause the coils not to remove the humidity from the air. LG recommends that you clean the air filter every 2 weeks. They also include a brush to clean the coils. If this still does not work you will need to contact LG for service or a replacement. They have a 5 year warranty on them so the ones that you guys have should still be under warranty. Make sure that you have your reciept when you contact them to prove that it is still under warranty. Keep me posted. Also please rate my solution when you get a chance. Thanks - Tech101
    5helpful
    2answers

    Kenmore 580-51650000 dehumidifier

    It is more than likely the compressor is not running, only the fan.
    It seams that the humidity sensor is flaky on these units. You can,
    operate the unit, by opening up the dehumidifier and unplug the sensor from the main board. The unit will cycle on and off and remove the water from the air.....good luck
    Not finding what you are looking for?

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