Question about Canon PIXMA MX432 Wireless Office All-in-One

1 Answer

Fax problem with mx432, I get an alarm sound on the last page i am sending and it tells me to eject the page

I am trying to fax a 4 page document. when it gets to the last page it sounds a 2 tone alarm and tells me to eject the last page. I have tried sending as color then as black, i have tried 2 differetn types of paper, and i tried to send just 3 pages all with the same result. I was able to send a 3 page fax on the same paper earlier with no problem. the transaction report shows that the earlier fax did indeed go though ok. the results for this fax say NG. please help

Posted by Susan Baird on


1 Answer

Rajeev Kumar

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    New Friend:

    An expert that has 1 follower.


    An expert who has answered 20 questions.

  • Expert
  • 81 Answers

It might be a laser printer, these are thermal printer, they sometime overheat and flash false error messages
for the noise you can check the condition of the paper rollers

Posted on Dec 08, 2013


5 Related Answers


LC Bajacan

  • 25 Answers

SOURCE: Fax Canon JX200

is there any error messages coming out from your fax machine.see the error messages first.the paper should run smoothly during sending and receiving process

Posted on May 26, 2008



  • 8 Answers

SOURCE: Memory Sending

~When sending one page, does the display indicate usage of any memory ? If it does then it is merely a feeder problem. If you open up the front flap (the whole panel holding all the number keys and display it hinges forward) you will see to the rear of the machine two rubber rollers - the rubber 'goes off' after a bit - it either dries out/ perishes or gets dirty. You can try cleaning these with a slightly damp rag (avoid paper towels/ fluffy cloths). However, if they have gone past their use by date you may have to consider replacing your machine (unless a proficient engineer can replace them for less than the cost of a new machine). Whilst the front flap is open, below the lower of the two rubber rollers is a glazed screen which houses the scanner. Run you finger across the glazed area and see just how much dirt is being scanned across each of your pages being sent - you might be surprised!

In the meantime, this is not an unusual situation - but do you really have to send 80 pages of fax (5 - 20 I can understand)? The risk of missing one page (and it being a crucial one is too great). However, my L350 will not pickup following pages and is much happier sending single pages only. The only solution, I am afraid, is for you to stand over the fax and feed one page in after another, just as the previous one leaves the input tray. You can keep an eye on how many pages have actually scanned and if it matches up with how many you have fed through by keeping an eye on the page count on the machine's display.
Can't offer a better solution i am afraid. hope this helps tho.

Posted on Jan 12, 2009


  • 75 Answers

SOURCE: All Fax pages not received or sent.

have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )

Posted on Jan 23, 2009


Leroy Elliott

  • 3085 Answers

SOURCE: Getting Error TX Report: Result 'NG' - what does this mean???

It means No Good or Not Good, fax was never received for a number of reasons.

Posted on Oct 07, 2009


Edwin Martens

  • 1110 Answers

SOURCE: I am trying to receive a 46 page document but I am

If you are not getting any kind a jam indication on your end then it is most likely a phone line noise issue causing the transmission to fail. One thing you can try is turn off the ECM setting on your machine. This stands for error correction mode. If you have your manual you should find it there. ECM is the cause for most failures of the type you are describing.

Posted on Oct 21, 2009

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I fax apage or document

It sounds like you have a queue of documents/faxes banked up and it shows and sounds like that it dials. I think that this a false representation of what it is doing. I suggest to
1.unplug your fax from telephone line.
2.unplug your fax from the computer. (remove all connections and just leave power plugged in
(if you have another phone plug it in and make sure you have a dial tone.. even call the number for external calls to that line to establish with a ring of incoming call)
3.Find the queue on your PC for your faxes in your device list and purge all documents pending. Click on document in your index list (File, Documents, help, about.) and cancel all documents.
4.once they are all gone reboot your pc.
5.reboot your printer/fax, (once they are in idle state..
6.power them off again..
7.Reconnect your phone line to your fax,
8.reconnect your USB or Network Cable back into the network or PC.
9.Power on the Printer/Fax first,
10.then your PC..
this should clear any electrical signal from your system. If connected via USB sometimes Printers using this port will encapsulate the port and stop all from accessing the port. even after a reboot that's why you must remove and disperse all electrical signals from your system to free up the ports again. I hope this helps

Sep 27, 2014 | Canon Pixma MX452

1 Answer


You can send a fax in a variety of ways. Using the control panel, you can send a black and white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
To send a basic fax (single- or multiple-page black-and-white fax) by using the control panel.These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing.
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded print-side down on the glass, and then select Yes.TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone, instead of the keypad on the control panel of the device. You can do this by plugging in a phone into the 2-EXT port on the back of the device. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
1. Load your originals. NOTE: This feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the control panel
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals print-side up in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure that your original is loaded on the glass, and then select Yes. 3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.

Apr 01, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I have new canon pixma mx 328. how to do fax operations of sending and receiving


It is very easy

To Send Fax:
1. Place the documents facing down in the flatbed scanner glass or insert in the ADF unit with the documents facing up.
2. Press the Fax button
3. Key in the number of the receiver then press the black or color START button.
4. Listen to the dial tone and see in the lcd display the message "transmitted" to confirm that the documnets have been sent.
Using the phone is attached to your printer (documents is already load to the printer)
1. Call the number of the receiver.
2. Ask for a fax tone.
3. Once you heard the fax tone, press the Black or Color Start button

To Receive Fax (Set up first the number of calls before automatic giving fax tone to caller)
1. When someone is trying to send a fax to you, don't answer the ring on the phone, let the printer give the fax tone.
To receive the fax on the printer with the user's help.
1. When someone is calling, just press the Black or Color Start button.
To receive fax when you answer a phone
1. While the phone is lift up, press the Black or Color Start button to receive the fax.

Hope that information will guide you.
You can thank me by just rating this help.
Thank you for using Fixya.

Dec 14, 2010 | Canon PIXMA MX300 All-in-One Printer

1 Answer

I need to know how to send a fax from a brother MFC-295cn all-in-one printer

Hello Frank,

Sending a fax is fairly simple.

1. Make sure you have a telephone line connecting to the LINE jack on the side of the MFC-295CN

2. Check if you have a dial tone by pressing the "hook" button on the machine while the line is free.

3. Place a page face down on the flatbed scanner or in the document feeder on the top of the machine.

*Note: If you are using the document feeder, once the page is placed in, you should see "enter fax #" on the LCD

4. Enter the fax number the same way you would dial a regular phone number.

5. Press "Start"

*Note: If you are using the flatbed option, after the sheet is scanned, you will be asked if you want to scan a second page. For additionnal pages, press 1, to end scanning and start faxing, press 2

6. If the fax goes through properly you will see "completed" on the LCD

Mar 25, 2010 | Office Equipment & Supplies

1 Answer

Printing out a confirmation page for a document automatically

press FUNCTION, 7, 4, SET, 1, 2, SET, 2, SET, STOP...It will print everytime you fax out a document.

Oct 02, 2009 | Panasonic PanaFax UF-8000 Laser Fax

1 Answer

Top feeder not feeding paper through

I have had this problem before and found that certain types of papers cause this. Can you try some different paper you may have lying around and try that? Post back with the results.

May 30, 2009 | HP Photosmart C7280 Laser Printer

2 Answers

Low alarm tone

I think i can help you. The problem I'm having is that the alarm tone is too brief an too low. So brief that it doesn't come close to waking me up. Try this, Have someone send you a ring tone or some thing u want to wake up to. Within the message there is an option that will let u save the sound in your documents or ring tone folder. Try both. An hopefully when you set your alarm tone it will allow you to set the music, sound you just saved. If that doesn't work the HTC website has a trouble shooting section. I think it addresses this problem. Good luck i hope this helps

Feb 18, 2009 | HTC Touch P3450 Smartphone

2 Answers

I need to get a copy of a document that I faxed.

No, the JOURNALS will only tell you the fax number it was sent to.

Feb 13, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer


I must tell you that this is not a printer issue, since printer does not have inbuilt fax capabilities....Actually you are trying to send fax from the computer using a Data Fax Modem. Printer just used for scanning and printing documents for fax...

1. Please check if your computer have Fax modem.
Look at the back of the system tower, if you see a phone jack port (probably two of them).

2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

If your phone line is working, there is no chance the it will give you error again for NO Dial tone

Nov 07, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer


I dont know how we got disconnected but here is the instructions

Adjust the width of the document guides (1)
to fit the actual size of the document.
2 Insert the document (up to 10 pages) FACE
DOWN (2) until a single beep is heard and
the unit grasps the document.
L If the document guides are not adjusted
to fit the document, re-adjust them.
3 If necessary, press {A} or {B} repeatedly to
select the desired resolution.
5 Dial the fax number.
6 When a fax tone is heard:
Press {FAX/START}.
When the other party answers your call:
Ask them to press their start button. When
the fax tone is heard, press {FAX/START

To redial the last number
1. Press {REDIAL/PAUSE}.
2. Press {SET}.
L If the line is busy, the unit will automatically
redial the number up to 2 times.
L To cancel redialing, press {STOP}.
To send more than 10 pages at a time
Insert the first 10 pages of the document. Add
the other pages (up to 10 at a time) before the
last page feeds into the unit.
Pre-dialing a fax number
You can dial the fax number first before inserting
the document. This is convenient if you need to
refer to the document for the other party’s fax
1. Enter the fax number.
2. Insert the document.
3. Press {FAX/START}.
Sending from memory (Quick scan feature)
You can scan the document into memory before
sending it. To use this feature, activate feature
#34 (page 62).
1. Insert the document.
2. Enter the fax number.
3. Press {FAX/START}.
L The document will be fed into the unit and
scanned into memory. The unit will then
transmit the data. If the document exceeds
the memory capacity, transmission will be
canceled and this feature will be turned OFF
automatically. You must transmit the entire
document manually.
L This feature cannot be used if {DIGITAL SPPHONE},
{TALK} or {SP-PHONE} is
To stop transmission
Press {STOP}.

Aug 27, 2008 | Panasonic Office Equipment & Supplies

Not finding what you are looking for?
Canon PIXMA MX432 Wireless Office All-in-One Logo

101 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2311 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Tareq Bin Mostaq...
Tareq Bin Mostaq...

Level 3 Expert

1449 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides