Cops is correct if you lift up ANY all in one machines, you will notice that there is a 1inch glass and then there is the main glass. When printing, scanning or faxing from the FEEDER it makes the copies from that 1inch glass, if there is a DOT on that part of the glass it comes out as a line. Why? because the paper is moving that dot then becomes a streak on the paper. To test if it is a dot try doing it from the main glass, there should be no lines ( the paper is not moving!!!!).
sometimes it is very hard to see anything on the 1inch glass, but it's there, the background is black and it may be a black ink or pencil dot. To try and localize it, take the copy with the line and align it with the 1inch glass, look carefully and clean with alcool.
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Thanks, I will give that a try!
Okay, just getting around to this, but where is the optic bar? There are lots of screws on this, just not sure where the correct ones are? I apologize, I am not that great at this stuff. Thanks!
ok, all done, and still lines! how frusterating. any other ideas would be greatly appreciated! Thank you so much!
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