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Couple of things to look at
1 check the grating blade. Maybe clogged therefore need cleaning or need replacing due to bluntness
2 motor may be slipping true to overload. Place fruit in a little at a time
hope this helps
It sounds like a warranty issue if you bought it new. I checked the internet and this seems to be a budget juicer. I had the Jack La Lane model and fortunately the base unit (motor) was replaceable, however I concluded it was such because it wasn't heavy duty and they made money off it failing after a year. These are my personal feelings that you should look at a better model and of course you will pay more for the quality.
Both the Omega and Acme juicers vibrate no matter what you do. I found a worn shredder blade actually produces less vibration. However this involves filing the cutting burrs down and resetting the blade to chute gap. If you're up to it, take the blade out and file each row of burrs about halfway down. Then with the juicer fully assembled, unlock the set screw on the center of the bottom, turn it clockwise until the chute contacts the blade, and back it off a half turn. The set screw actually raises and lowers the motor spindle. Both companies would not agree with this, but this solution comes from operating my 21 year old Acme. I recently replaced the blade and the juicer immediately began tap dancing. Went back to the old blade.
Peel 4 medium size oranges and place in the juicer.
Juicing Tip: When juicing oranges (or any kind of citrus
fruit) it is a good idea to juice the white
membranes at the center of the orange. The majority of the
bio-flavonoids in citrus fruits are found in the white membranes. Scrape
off some of the white membranes inside the peel and include them in the
juice. We don't recommend juicing the whole peel, this will produce a
very sour unpleasant juice.
FIRST DUMP THE FILTERS, THEY DECREASE YIELD AND MAY CAUSE MORE VIBRATION. IF JUICER SHUTS DOWN PUSH RESET BUTTON ON BOTTOM. THIS TYPE OF JUICER DOES NOT EJECT PULP AND REQUIRES SOME TIME TO MASTER. FEED THE STUFF SLOW AND STEADY. WANT A GOOD JUICE? TRY 1 APPLE, 2 CARROTS, 2 CELERY AND A HALF LEMON. IF YOU ARE REALLY BRAVE YOU CAN FINISH OFF BY SLOWLY POURING 6 OR 8 OUNCERS OF WATER RIGHT DOWN THE CHUTE. THIS NOT ONLY DILUTES BUT LEECHES MORE JUICE OUT OF THE PULP. JUICE SHOULD BE DILUTED AND DRANK SLOWLY.
Hi I had the same problem yesterday and emailed Champion Juicer about the problem here's their reply below, his suggestion worked.
Your machine is equipped with a magnetic start system which will only allow
the machine to start when you have the screenholder all the way in place
just as you would have it to start juicing. If you do not have any parts on
the machine it will not start. Please assemble it again and give it a try.
If it still wont start call me at 209-369-2154 for further assistance.