Yes, we are having the same problem. the paper goes in a very little way and stops. It appears as the paper is trying to turn the "corner" it gets caught on something. We have followed the instructions as to cleaning the pads and rollers, we have un-installed, and re-installed the newest drivers all to no avail. We will try to take the ADF apart later and see what is cuasing the hangup.
Yes, we are having the same problem. the paper goes in a very little way and stops. It appears as the paper is trying to turn the "corner" it gets caught on something. We have followed the instructions as to cleaning the pads and rollers, we have un-installed, and re-installed the newest drivers all to no avail. We will try to take the ADF apart later and see what is cuasing the hangup.
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Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
Scanning with the WIA Interface [ Fine Tuning Your Scans ]
Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL
eBay: Find Xerox Documate 510 Workgroup Scanner w/ADF - PARTS UNIT in the Computers Networking , Scanners , Standard Flatbed Scanners ... cgi.ebay.com/Xerox-Documate-510-Workgroup-Scanner-w%2FADF---PARTS-UNIT
Hi, I don't know if it's permissible to advertise but we currently sell the assembly for the Xerox Documate scanners. As far as I know the scanner's discontinued, and the pads are getting pricey so consider how much longer you want to wait before replacing the scanner. sales at sprucecomputer dot co dot uk if anyone is desperate
you probably have something on the scanning bulb when it goes through the feeder. The scanning bulb is directly to the left of where you use the flatbed. Clean that glass with a dry, clean cloth and you should be back in business.
Check the adf pad assembly. It is the small grey pad inside the top cover. One replacement pad should have come with your scanner. Mine was doing the same thing, when I replaced the pad, it worked like new.
Yes, we are having the same problem. the paper goes in a very little way and stops. It appears as the paper is trying to turn the "corner" it gets caught on something. We have followed the instructions as to cleaning the pads and rollers, we have un-installed, and re-installed the newest drivers all to no avail. We will try to take the ADF apart later and see what is cuasing the hangup.
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