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Anonymous Posted on May 06, 2017

Restaurant Pro Express won't take pizza toppings...

We updated our pizza and topping prices and now RPE will not let us add toppings to pizzas. We can send a basic cheese pizza or specialty pizza through, but if we add toppings we get a pop-up window with the error: Value cannot be null Parameter name: key. In the pizza screen if we add a topping the price does not change in the upper right corner, but if we take the topping off once and re-add it a second time, the price adjusts on the screen in the upper right corner but will not go through and we get the pop-up error message. Help.

5 Related Answers

Butch Mattern

  • 310 Answers
  • Posted on Oct 28, 2009

SOURCE: how do i change prices in restaurant pro express?

under manager, choose administrative, then inventory maintenance. This puts you where you set item pricing. You then need to locate the item. 3 ways to do this. Use the NEXT or PREVIUOS buttons to scroll thru entire inventory. Or if you know the item number, type it in the search box and hit ENTER. Or click the LOOKUP button and search for item on this screen and then hit SELECT.

If this helps, please give me a good rating. If you need further assistance with RPE, email me at [email protected] or call 814-797-5722 and ask for *****.

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Butch Mattern

  • 310 Answers
  • Posted on Jan 29, 2010

SOURCE: Syncing client with server - Restaurant Pro Express

Your getting a connection successful because your looking at the localhost. The server would be the network name of your server. And the password is case sensitive and is pcAmer1ca. (Note the number 1, not an i)

A

Anonymous

  • Posted on Sep 17, 2010

SOURCE: We just installed Restaurant Pro Express and we

Click on the link below to download the Restaurant Pro Express Guide

http://download2.pcamerica.com/12.0/rpe_getting_started_manual.pdf

You can also contact technical support at:

Technical Support

845-920-0888

[email protected]

Technical Support

(AOL Instant Messenger)

Screen names posnow, posnow2 or posnow4

Anonymous

  • 1 Answer
  • Posted on Dec 06, 2010

SOURCE: Is there a Restaurant Pro Express technical expert

I can setup floor plans, employees, & configure menus including modifiers (eg. how would you like that cooked?). I charge $12/hr to setup menus approx 8 hrs for a 2 page menu. Gina 773-807-2000

Butch Mattern

  • 310 Answers
  • Posted on Jan 07, 2012

SOURCE: Installing restaurant pro express v12.5 help

If you are installing it for the first time, then you should have free tech support from PCAmerica. Take advantage of it and keep on them till it is working correctly. If you are out of warranty period, uninstall RPE from Control Panel after you record your license key number. Then delete any and all CRE folders and content from your hard drive. Empty Recycle bin and reboot. Then reinstall RPE.
[email protected]
Please return and give me a favorable rating if this helps or is of value to you.
Feel free to email me with more details if need be.

Testimonial: "I am still under warranty, I just purchased the program. Thanks for the reminder!"

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Can I replace just the blade on my pizza cutter? It seems a shame to buy a new one as it really is in good condition, just the blade is blunt.

The Web Restaurant Store sells pizza cutter blades for a good price, although as the pizza cutters themselves are not expensive, you might find it just easier to buy a new one.

http://www.webstaurantstore.com/american-metalcraft-pcw-4-4-pizza-cutter-replacement-blade/69332864.html

Feb 28, 2013 • Home
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How to delete restaurant pro and start over

Backup database first.
Log your license key by trying to register. It should display.
Uninstall RPE from Programs in Control Panel. Then search for the CRE.net folder and rename it CREOLD.net. Then reload RPE.
After install, it will ask you to re-register. It will also ask you if you want to keep existing database. If you are starting from scratch, choose over write with a new one. Otherwise, keep existing db. This will preserve your inventory and menu setup.
[email protected]
Feel free to email me with more details if need be.
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RPE Won't start. Can't even get to the credentials/login screen. Database exceptions.

Check to see if the SQL service is running. Go to Control Panel, Admin Tools, Services. These three should be started. SQL Server (PCAMERICA), SQL Server Browser, and SQL Server VSS Writer. It sounds like you are having a connect problem to your database. Did you do any RPE upgrades or conversions? Since you let system set for several months, I assume your free tech support has expired. If not, contact them today. Don't wait. Otherwise, you need tech help. I'm available at a much more reasonable rate than PCAmerica.
[email protected]
Please return and give me a favorable rating if this helps or is of value to you.
Feel free to email me with more details if need be.
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Restaurant pro express; upgraded to new computer. Credit card processor won't work. call PC america and they want a boatload of cash to help. want to ditch this system soon, so don't want to pay....

You didn't say who the processor was. Many require a software program to interface with RPE that you need to install on new computer. Contact your processing company and they should point you in the right direction, if they want your business.

B Mattern
[email protected]
Please return and give me a favorable rating if this helps or is of value to you.
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Our restaurant Pro application freezes intermittently sometime once a day when it is not busy but is freezes everyday.

Are you sure it is RPE freezing and not the computer itself. Many things can cause what you are talking about. If you have a touch screen, it could be locking up. If you have a keyboard attached, next time it freezes, hold down the Ctrl and Alt keys and press Delete. This should let you start Task Manager. On the Applications tab, see if any programs are listed as Not Responding. If none are, click the Processes tab. Find the file called CRE2004.exe, highlight it, then click End Process. Click YES to the warning message. This should shutdown RPE and unfreeze computer if RPE is causing freeze up.
If you don't have a keyboard attached, try to add one temporarily to resolve this problem. If RPE is indeed the culprit, backup database and reload RPE. You may need to call tech support to get your license key reset. A very annoying feature.
You may contact me if you need help.

B Mattern
[email protected]
Please return and give me a favorable rating if this helps or is of value to you.
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Is there a Restaurant Pro Express technical expert in Chicago? I would like personal help regarding the proper setup of RPE for my cafe. Thanks!

I can setup floor plans, employees, & configure menus including modifiers (eg. how would you like that cooked?). I charge $12/hr to setup menus approx 8 hrs for a 2 page menu. Gina 773-807-2000
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Pizza/toaster oven set at 575deg. for 6min. is burning the top of the pizza , not cooking the bottom

toast cooks from the top and pizza cooks from the bottom. you are toasting your pizza. there should be a switch to select top for toast and bottom for pizza
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Syncing client with server - Restaurant Pro Express

Your getting a connection successful because your looking at the localhost. The server would be the network name of your server. And the password is case sensitive and is pcAmer1ca. (Note the number 1, not an i)
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I can not start a shift

Go to your setup screen. Click on SYSTEM ACCESS tab. Click on TIME CLOCK tab. Under SHIFT ASSIGNMENT, click DON'T TRACK SHIFTS. Click the UPDATE button. This should fix problem on RPE version 12.

If you need more support or help with your menu creation at a reasonable price, email me. [email protected]
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