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our firmware went bad. Just got to the RCA website. http://www.rcaaudiovideo.com/ search your make and model download the firmware. Then hook you mp3 player to usb device of your computer. After mp3 is hooked to computer Install the newly downloaded firmware.
your boot file is corrupt so it wont boot u will need to use a computer to format it. plug the mp3 player into ur computer go to my computer right click the mp3 player and select format. Format will wipe everything off ur mp3 player
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.