I'm doing support for an office that has a Canon mf5770 that won't receive faxes. The dedicated fax line rings when called, but the fax machine never picks up. Oddly, they're able to send faxes with no problems.
Most fax machines allow you to set the number of times the phone rings before it automatically answers the phone. So if you phone goes to voice mail after 4 rings and the fax machine is set to start the fax after the 5th ring it will never receive the faxes because the call went to voice mail. Good Luck
Testimonial: "Thanks for the reply. I discovered, however, that the inbound phone number had someone been wiped from the configuration settings. I had to get the printer IP, go in through IE and maneuver the settings to add the phone number. Thank you for the suggestion, though. :)"
SOURCE: Canon MP830 has stopped receiving
Follow the below instructions to set the receive mode using the operation panel.
OR
Ring Count
Change the ring count on the fax when the receive mode is set to Fax/Tel or FaxOnly modes. Change the ring count on your answering machine when it is connected to the fax and the receive mode is set [Ans mc connect] (Answering Machine Mode).
Note: The default setting is [OFF].
SOURCE: i want to fax over a regular phone line nota dedicated line
Yes you can do that..I have one at home myself on the phone line. As for as setting it up its all in your directions. There is no special equipment, you can call the phone company if you want they can make the ring different if its a fax versus a regular call..but that's the only thing you need to call them for...
SOURCE: canon mx300 wont receive fax , it is a dedicated
Hi
I have put a PDF files on my website for you to download.
Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.
Click LINK= http://www.4all2sell.com/pdf/Canon-PIXMA-MX310-Manaul.pdf
You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/
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All The Best: Pineworks
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SOURCE: canon mx410 not receiving fax
did you have any lightning strikes in the neighborhood after the last time the fax worked? the fax portion of your internal motherboard has fried. all others, please install lightning spike filter on your phone line.
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