Help me please with my sansa 240
Alright there are several steps you will need to follow on this one. Keep in mind that you will lose all of your data and need to start from scratch.
First you want to connect your MP3 to your computer. Once you see your device you will want to right click on it and choose Format, this will prompt you to confirm to delete and erase all files choose yes to continue.
After your format is complete. You will want to go into your "Settings" and then choose "Reset All", it will ask you to confirm and choose yes again.
Finally you want to go to the manufacturer's website and download the most recent firmware available for your MP3 Player. I have provided a link below: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Once you click on this link you will need to download and install the software by clicking on "Download Sansa Firmware Updater" which is highlighted in red.
Then you will need to follow the on screen instructions to make sure the process is completed as instructed.
When all of these steps are complete, try transferring the files again. It should definitely work! Best of Luck!
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