Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator
My Kitchenaid side by side (ksrs25ilss02) is freezing food in the fridge section. I have replaced the thermister and have set the temp section as high as 40F but it's still freezing on the fridge side. I've read that the diffuser/air damper could be the issue, but is there a way to troubleshoot this part to see if this is the culprit?
You have a bad damper assy.when it gets cold enough in the fridge section the damper door closes so the cold air can't blow in from the freezer side,the door isn't closing allowing the cold air to keep coming into the fridge side 2220377 part number and this is electronic damper.if you order it from repair clinic you have 365 days to return it if it's damaged or it isn't your problem they will take it back,i'm 99 percent positive that this is your problem,when i would call the customer and get model number and ask a few questions i would take this with me when i go to the house from the discription you're giving.
Posted on Dec 08, 2013
SINCE THE FRESH FOOD SECTION GETS ITS COOLING BY AIR CIRCULATION FROM THE FREEZER, THERE MUST BE A RESTRICTION IN AIR FLOW SOMEWHERE. CHECK THE FREEZER EVAPORATOR AND FAN TO BE SURE THAT THE FAN IS RUNNING, AND THE EVAPORATOR IS NOT RESTRICTED WITH FROST. CHECK THE DAMPER OPENINGS FROM THE FREEZER SIDE TO BE SURE THEY AREN'T ICED OVER. IF IT IS AN ELECTRONIC CONTROL, CHECK THE THERMISTOR CIRCUIT FOR PROPER RESISTANCE. TECH SHEET INSTALLED BEHIND THE TOE PLATE SHOULD GIVE THAT INFORMATION.
Posted on Mar 31, 2008
I heard about this problem in LG models, I know that isn't the brand but could helpfull like clues; apparently the problem is the main control board (in LG models). According to the
technician that came out to fix, there is a design flaw and these
boards are very sensitive and can blow a circuit or malfunction from the
slightest power surge. What happens then is that the control board
doesn't "tell" the fan to turn on and off at the right time so the
fridge and freezer warm up too much before the fan kicks in and then it
cools everything down but since the fan isn't running at the correct
intervals and circulating the air all of the cold air settles to the
bottom which causes the produce in the drawers to freeze while the top
shelves get warmer.
I had done a fair bit of research before calling your technician service, and came to the conclusion that this was a common problem. If you have underwarranty, called.The service tech also told they that all refridgerators made after 2001 are required (by law), to have an electronic mother board which in all likely hood will fail at some point prior to when you are ready to buy a new fridge.
Posted on Mar 31, 2011
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