Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

1 Answer

Kitchenaid side by side fridge is freezing food

My Kitchenaid side by side (ksrs25ilss02) is freezing food in the fridge section. I have replaced the thermister and have set the temp section as high as 40F but it's still freezing on the fridge side. I've read that the diffuser/air damper could be the issue, but is there a way to troubleshoot this part to see if this is the culprit?

Posted by Russ Sarquis on

Ad

1 Answer

Sal De

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • KitchenAid Master
  • 2,699 Answers

You have a bad damper assy.when it gets cold enough in the fridge section the damper door closes so the cold air can't blow in from the freezer side,the door isn't closing allowing the cold air to keep coming into the fridge side 2220377 part number and this is electronic damper.if you order it from repair clinic you have 365 days to return it if it's damaged or it isn't your problem they will take it back,i'm 99 percent positive that this is your problem,when i would call the customer and get model number and ask a few questions i would take this with me when i go to the house from the discription you're giving.

Posted on Dec 08, 2013

×

Ad

3 Related Answers

Anonymous

  • 184 Answers

SOURCE: Kitchenaid Side by side refrigerator section is not cooling the freezer is over cooling

SINCE THE FRESH FOOD SECTION GETS ITS COOLING BY AIR CIRCULATION FROM THE FREEZER, THERE MUST BE A RESTRICTION IN AIR FLOW SOMEWHERE. CHECK THE FREEZER EVAPORATOR AND FAN TO BE SURE THAT THE FAN IS RUNNING, AND THE EVAPORATOR IS NOT RESTRICTED WITH FROST. CHECK THE DAMPER OPENINGS FROM THE FREEZER SIDE TO BE SURE THEY AREN'T ICED OVER. IF IT IS AN ELECTRONIC CONTROL, CHECK THE THERMISTOR CIRCUIT FOR PROPER RESISTANCE. TECH SHEET INSTALLED BEHIND THE TOE PLATE SHOULD GIVE THAT INFORMATION.

Posted on Mar 31, 2008

Ad

Anonymous

  • 700 Answers

SOURCE: kitchenaid side by side too cold. Freezes everything.

the damper motor on the refrigerator portion is not working properly

Posted on Apr 04, 2009

ZJLimited

ZJ Limited

  • 17970 Answers

SOURCE: Problem with our KitchenAid Superba

I heard about this problem in LG models, I know that isn't the brand but could helpfull like clues; apparently the problem is the main control board (in LG models). According to the technician that came out to fix, there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer.

I had done a fair bit of research before calling your technician service, and came to the conclusion that this was a common problem. If you have underwarranty, called.
The service tech also told they that all refridgerators made after 2001 are required (by law), to have an electronic mother board which in all likely hood will fail at some point prior to when you are ready to buy a new fridge.

Hope helps.

Posted on Mar 31, 2011

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kitchenaid 25 cu. ft. side by side is freezing food in the refrigerator side(meat drawer and crisper)


Have you checked the temperature setting for the fridge? It may be set too low. There also may be an adjustment on the drawer for the crisper that can be adjusted (typically a slide adjustment.

Dec 05, 2014 | KitchenAid Refrigerators

1 Answer

The food in the vegtable and meat section are becoming frozen. How come? The refridgerator is set at 37.


Hi,
Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for the air deflector
As you know, the deflector directs the freezer air toward the front of the frig and the rear of the cold control

Oct 30, 2010 | KitchenAid (KSRD22FKST) Side by Side...

1 Answer

Food freezing in fridge compartment in my side by side


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

Jan 26, 2010 | KitchenAid KSCS25FKSS Side by Side...

1 Answer

Kitchenaid side by side freezes food in the refrigerator side


The damper between fridge and freezer is most likely stuck open.

Oct 02, 2017 | KitchenAid (KSRD22FKST) Side by Side...

1 Answer

Refrigerator section warm. Freezer section OK.


Most likely it's a defrost system problem. One of the heaters could be bad and that will cause the coils to freeze up reducing the amount of cold air the fan can push into the fridge. Sounds wierd but, trust me, that could be your problem. Mine did that two years ago.

Apr 14, 2009 | KitchenAid KSCS25FKSS Side by Side...

1 Answer

Kitchenaid side by side too cold. Freezes everything.


the damper motor on the refrigerator portion is not working properly

Apr 04, 2009 | KitchenAid Superba Architect KSCS25IN Side...

1 Answer

The refrigerator section is freezing. the temp adjust is at 1


This could be the actuator is not closing the door that controls how much cold air from the freezer is ciculated into the fresh food section. It could be something broken or there could be ice biuldup on the door itself, not allowing the door to open or close.

Nov 12, 2008 | Refrigerators

2 Answers

Kitchenaid superba icemaker leaking/freezing in freezer section


Your water hose that connects to the back of the freezer may be loose. Move the fridge out away and in the back make sure it is tightend.


Let me know if it helped :)

Oct 20, 2008 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Bad Milk


I think your defrost drain is clogged so the water is draining into floor of freezer. The extra moisture is freezing the damper to the fridge so it isn't getting enough air. Hope this is some help so long after you posted the question.

Sep 11, 2007 | KitchenAid Superba Architect KSCS25INSS...

Not finding what you are looking for?
KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Logo

272 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Refrigerators Experts

Cindy Wells

Level 3 Expert

6220 Answers

Pieter Vleeshouwers
Pieter Vleeshouwers

Level 3 Expert

2027 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

Are you a KitchenAid Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...