Question about SanDisk Sansa e250 MP3 Player

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Hey, I have a sansa e250 nd it is going horribly wrong. First off, the Sansa loadup screen which says Sandisk ,in the backround, lasts about 30 sec. It takes so long that the blue light from the thumb pad goes away. After that, it brings me to the "language" section for some reason nd takes about 10 sec for it to load to the main screen after I click on English (of course). Again, not normal. Lastly, when I choose any of my songs, the screen looks like it freezes and it restarts back to the Sandisk backround. The process won't stop! I can plug it into my 360 nd i can listen to my tracks but when I plug it into my pc, it does the same thing I mentioned up top. It's an ongoing pattern that I don't want to be apart of so what I'm trying to say is... Help?

Posted by Anonymous on

  • Anonymous Oct 14, 2007

    huh? I just looked at it today. lol i gotta try it out now. ill prob choose solved though becuz it sounds like it'll work, thanx

  • Anonymous Oct 14, 2007

    I tried everything you said nd i'm still having problems. Even when I try to turn it off, by holding the menu button, it'll say goodbye (like it's supposed to) nd then freeze with a line through it, nd then boot up again to the Sandisk screen. That's what happens when i tried to listen to my music. I can listen to my radio for some odd reason but cannot listen to FM recordings saved on it becuz it ends up like my regular music, just restarting over nd over. I can't even change the type of USB mode, it does the same thing as well. Is there any other options other than the one you gave me?



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HEY,thanks a million.Your idea worked.Just to remind others to keep a folder of their music (etc) on their harddrive before formatting,or say goodbye to your files.

Posted on Feb 10, 2008


Timothy D

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Sounds like some of your music may be corrupt.

You can use this to get it back to normal;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Oct 13, 2007

  • Timothy D
    Timothy D Oct 14, 2007

    Why did you list this as not helpful?

    It is the solution to the problem listed.

    Did you receive an error message?



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