Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference Logo

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Posted on Oct 12, 2007

Base station How do you register with the base station

  • outgoing Feb 20, 2008

    i can't register the base station, it keeps saying registration failed.

    I tried holding down keys 1 4 9 but no lights flash.

  • voguegirl Mar 05, 2008

    I am having the same problem with the base not registering is there something else I can try?

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  • Posted on Nov 19, 2008
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You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.

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  • Posted on Feb 22, 2009
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Ok, I had the same problem with no registering. I spent about 1 hour just doing it over and over. I tried everything 50 times. Suddenly on the 50th attempt it registered. Tested out fine and all. I cannot explain in any way other than welcome to the IT/Commo world.

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  • Posted on Sep 25, 2008
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If you can not connect to your base station, then you will need to have the phone serviced, about $200-300. You can buy another phone, or, as we did, another phone besides Polycom. The quality is not worth the price and the technology is poor. Our phone failed twice in less than a year.

A

Anonymous

Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.

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Related Questions:

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1answer

How to register new handset to old base station on e2116

usually you can just put the new hand set on the main base station. Let it set for 20 minutes or until charged. It should read your other base at that time
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I cannot register the handsets to the new base station I had an 8100-2 base that quit working. I bought a new 8100-1 base. Can I change the MAC ID on the phones so they will accept the new base station?

Hi,

If you cannot register the handset then here are some possible causes and solutions for them.

Cause 1:The handset and the base station were not prepared for registration.
Solution: Unplug and then plug in the power adapter.

Cause2:The handset or the base station has not been entered into registration mode.
Solution: See User Manual for correct registration of base station and handset.

Cause3:The base station is registered full.
Solution: Press [Page Key] on the base station to page the registered handsets, then perform the deregistration operation. Finally, register the handset you want to use.

Here is few more of additional info. if you want:

Register the Handset to the Base Step 1:
Place the accessory handset in the base station of the system. For some simple systems this may be all you need to do to register the new handset. If so, the LCD screen will read "Registration Complete."
Step 2:
Press the "menu" button on the base station, scroll down to "register handset" and press "ok."
Step 3:
Press and hold either "#" or "OK" (depending on the brand) on your handset until your hear the indicator tone. At this time the LCD should confirm the handset is registered.
Reset Handsets with the Base Step 1:
Clear the registration information from the base if you want to register your handset to a new base.
Step 2:
Hold [] and [#] down on the base for a minimum of 5 seconds or until the "System Reset" menu appears.
Step 3:
Choose the "deregister" option from the menu and scroll down to the handset you wish to remove.
Step 4:
Press "OK" to de-register the correct handset. Press "yes" when you are asked if you are sure, and wait for the confirmation tone.
Reset Handsets without the Base Step 1:
Hold [] and [#] down on the phone for a minimum of 5 seconds until the "System Reset" menu appears.
Step 2:
Choose the "base unavailable" menu, select "yes" and press the "OK" button.


Goodluck,
Please don't forget to rate the solution.






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1answer

Registering Handset to Base Station

Registering the handset to the base station has nothing to do with your wireless router. The handset and the base act like walkie talkies. The signal from the handset must match the signal in the base station. The handset may have a reset button of its own, or a sequence you must go through to register the handset to the base. Try removing the battery from the handset and see if that will work. If not you need the manual to tell you what to do to register the hand set to the base.
1helpful
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How to reboot soundstation 2w polycom if you forgot the password

egistering Base Station on Polycom SoundStation 2W
Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.
OR
You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.
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I have the swatch cordless II phone with base station however I have lost the instruction manual for the base station and therefore cannot register the handset with the base station. Has anyone got a...

To register a handset with Cordless 2 base: Keep pressing call button [loudspeaker icon] on base for 5sec. then press [right pointing arrow in a diamond] twice. Then 9 0 1 then the system PIN if required. Choose internal number 1 to 6 for this handset and then the designation of the base station A=2, B=5, C=8, D=0, followed by [right pointing arrow in a diamond].
Hope that helps!
12helpful
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My phone says no link to base but I am right beside it.

Sounds like the antenna on the base station is not receiving, or the cordless handset is not transmitting -OR- the sets have never been registered to the base station (please look up registering to base station, if the set has never been registered)

Did the cordless set work before?

The base station or the handset may just have a hick up, I would un-plug the base station and leave it un-plugged... now get all the cordless set(s), and take out the batteries from the cordless set(s). Wait for about 15 seconds for all the power to drain out of the sets, then re-install the batteries.

Once all the cordless sets are back up and working, plug in the base station and wait for about 1 minute.
This forces the base station to re-establish and link between the base station and the cordless sets.

Good luck
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Olympia cdp24201

1. go to menu, then HS setting, then registration, register
2. follow the steps and register the set to the base.
3.press and hold the base mute button for 10 seconds, press next to continued
4.select the cbs and connect it.
5.enter 0000 as a password
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Registering a base station of Siemens Gigaset 2415 Cordless Phone

To register your handset to that base station, you must put the base station in registration mode at the same time you put the handset in registration mode. This is how you do it. At the handset you push OK when it asks you to register. If it asks you for the pin enter 0000 (factory pin) and push OK. The handset should say "registering base 1". Then at the base press the page/reg key down until it flashes (its to the immediate right of the cradle where you rest the handset for charging). That puts the base in registration mode and now its looking for the handset and vise versa. Now watch your handsets display. If it asks to to select an intercom number, then push ok and your done. If it says "invalid pin" then you need to reset your pin on your base (thats a different problem see below). If the handset times out and never registers, you need to repeat the process a couple times, you may have a bad base or it needs to be defaulted. If you need more help you can download a manual for free or get free technical help at the link below.
http://www.barclayent.com/manuals/Gigaset%202415%20User%20Guide.pdf

If you need to default your pin, you can do so but it will default the base station to factory settings. To do so remove the power from your base, hold your page/registration key down, and apply power back to the base. Count to 15, then let off the key. Turn off the power, count to five, then apply power again and follow the steps again to register the handset and you will need to reregister every handset that was previously running on it.
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