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I am not familiar with this Alcatel phone at all. It is my husbands phone. Anyway, he came in and said that his phone is only vibrating and nor ringing. Can someone please walk me through the steps to fix. Thanks.
Go to Settings > Sounds > Change the settings to Ring+Vibrate or Ring Only or Vibrate Only I guess you have by mistake changed the settings right now to Ring Only Once and hence it rings just once and then vibrates. If there is not settings icon and no sounds option you can check if you have Profile as option as you can change it accordingly in the profile you are using. Hope this helps. Good Luck
does it indicate on the phone that you are receiving a call? If not then Pull the battery for 10 seconds and reinstall and try again. If it still doesnt work dial *228 and press call and follow the prompts (this will not work with all carriers) If all that fails, you need to call your carriers tech support hotline and see if they can fix it as its probably a network issue.. Hope this helps' Sincerley Roger
Hello. Most likely the ring has been turned off. The volume adjustment setting goes from loud to soft to vibrate only and finally to no ring and no vibrate. The volume key is on the outside of the phone on the right hand edge.
PS - kindly rate my answer as helpful. thank you.