Pfaff Creative 4.0 shuts down 1/2 through embroidery design. Mail motor overload message when I first turn it on.

The only place you will get a part like that is direct from Pfaff or an authorized repair centre.

Sewing Machines - Pfaff

https://www.pfaff.com > en-US > Machines > Sewing
PFAFF sewing machines provide the perfection that you and your creativity deserve. From beginning to end a Pfaff sew machine will produce unparalleled ...
‎Quilt Expression 720 · ‎Performance Icon · ‎Passport 2.0 · ‎Select 4.2

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  Machines - Pfaff

  https://www.pfaff.com > en-ca > machines
  The result is a feat of technological excellence destined to exceed the aspirations of today's sewing, quilting and embroidery artisans.
  
  NORMAL parts come from here
  
  https://www.sewingpartsonline.com/pfaff-7570-sewing-machine-parts.aspx?index=1
  
  ..

Contact them direct, we are not they. We just have a category for easy filing.

Sewing Machines - Pfaff

https://www.pfaff.com > en-US > Machines > Sewing
PFAFF sewing machines provide the perfection that you and your creativity deserve. From beginning to end a Pfaff sew machine will produce unparalleled ...
‎Performance Icon · ‎Creative icon · ‎Ambition 620 · ‎Quilt Ambition 630

Could be the design is corrupt?

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there are three positions the presser foot can sit in. Up and down are the same on any machine. The 7570 has an in-between position for embroidery. Lift the presser foot and the lower it slowly while pushing gently. It should stop about half way down. The embroidery foot pushes the foot into the down position with each stitch allowing the fabric to move easily to the next stitch.

Die you manage to make this work?

The format that is used by the 7570 and the 7560 is *.pcs or *.dst. Either one will work provided that the designs are within the confines of the hoop. The largest size design that would be embroidered by this machine would be 115 x 120 MM.

try contacting pfaff customer & ask them if a pfaff dealer would carry them
also try
sewingpartsonline.com

Hi, and welcome to FixYa. If I understand your problem, the needle goes in and out of your fabric, and the embroidery hoop moves, but the machine does not actually start embroidering your design right away....did I get it right? If have time to answer a few questions, I can give more accurate instructions.

1. How long have you had your machine?
2. How long have you been doing machine embroidery?
3. Do you have a manual for your machine?
4. Look at the back side of your design - do you see lots of bobbin thread, or hardly any?
5. Have you taken lessons for your machine or for embroidery?
6. When your design is finished, can you where the machine skipped stitches?
   

Here a couple of things you can try (if you have already):

• Make sure you use an embroidery needle, not a universal. In most cases, you should use a size 90. Change your needle after each project. A blunt need can cause your machine to skip embroidery stitches anywhere in the design.
  
• Rewind or replace your bobbin. Make sure you use bobbin thread in your bobbin when you embroider - it is thinner and gives you better tension. If pre-wound embroidery bobbins are compatible with your machine, I recommend that you try one and compare the result with designs sewn using the bobbin thread you've been using.
  
• Normally, you should loosen your tension a little bit when you embroider. When you look at the back side of your embroidery, you should see more bobbin thread than embroidery thread.

I owned an embroidery business for several years, and I have six different embroidery machines of my own - so with a little more info from you, I think I can help.

I had the same problem and it was my power supply. I've had more than my share of problems with this machine and it's only 3.5 years old. Good luck.

Check your bobbin tension also. Embroidery bobbin thread is finer than sewing thread and you may need to make adjustment on the bobbing case by turning the small screw slightly. The type of stabilizer can affect your embroidery. An excellent reference for machine embroidery is Embroidery Machine Essentials by Jeanine Twigg, available on Amazon.