Ive had this mp3 player for 2 years, in the box. It was a present. Ive never downloaded cds onto it. I cant seem to delete the **** songs that my friend put on it as a surprise when they gave it to me. and I cant seem to play or listen to the songs of mine it says are on it. Ive spent 4 hours tearing my hair out and screaming today. I have not got sansa media converter. It (the disc) wasnt in the box. from what I understand i should be able to use windows media player just to drag and drop and sync. But nothing works. Im a dunce and ive never downloaded mp3 files. Im not sure if i have to convert my cds before I sync or what. Ive been looking for the sansa media converter software for ages, but I cant even find a link that works on the net. Ive been to the sansa site and watched the movie files that shows how to use it. When I go to my computer - then click on the sansa drive it doesnt even show a folder with the **** songs on there that I want to take off. Are you able to help at all, before I throw it on a train track and jump off after it!!
I have this player and it drives me crazy, too.
I don't know if this will help delete what you don't want but plug the sandisk into your computer and open to view the contents. when you see the list of folders, at the top click on
tools--then
folder options--then
view
make sure "show hidden files and folders" is checked. click ok.
then if you can see the folder you want to delete, highlight it and press the delete key on your keyboard. (if you want to save it, copy it to your hard drive instead).
to put on a cd this may be a roundabout way but is fairly simple.
put the cd in the computer, using windows media player rip it and save songs in a folder on the hard drive. save as mp3 (or wma should work, too.) you can read on the net how to do this. once the songs are in the folder, close media play. go to the folder and the hard drive and copy it to the sandisk . you can see on your computer if it is there. unplug from the computer and hopefully you can find it and play the songs.
good luck!
92 views
Usually answered in minutes!
Ive just paid 19 dollars for live chat to solve my sansa problem. is anyone there to help?
Ive just paid for a live chat 10 minutes ago and ive got nothing here. Is anyone actually there to help? 19 dollars paid to you guys and Ive just been asked if I want to pay for your premium assistance plan, when I ALREADY HAVE, and Ive still not had a live chat. come on guys. you said you had people there an waiting to help. If I have to wait 30 minutes I shall be asking for a refund immediately.
×