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Anonymous Posted on Dec 03, 2013

Oki printer MC860 is displaying fatal error 928. What does this mean

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Ben Leitch

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  • Expert 79 Answers
  • Posted on Jan 29, 2015
Ben Leitch
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This is a fuser motor lock error. Check that the fuser is installed normally. You may need to replace the fuser unit or the fuser
motor.

1 Related Answer

Anonymous

  • 1219 Answers
  • Posted on Jul 08, 2010

SOURCE: I have a OKI C6150 got a jam now I have a Fatal #980

Inside fixing unit are also thermoswitch and thermistor wich can burn out, but also the fixing lamp too. You must dissasemble it and by DVM test the circuits, if the circuit is opend on thermistor, that means that he is burnd out.

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177 is a thermistor problem within the fuser. Just replace the fuser to cure the problem. Remember to replace the fuser with the power off.
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Error 030 fatal error

ecblank.gif What does "Fatal Error" mean? ecblank.gif ecblank.gif ecblank.gif ecblank.gif
ecblank.gif ecblank.gif Summary: Printer has displayed a "Fatal Error" message. This simply means a problem has occurred requiring you to take action. It does NOT mean that your printer has "died". ecblank.gif ecblank.gif ecblank.gif ecblank.gif
ecblank.gif ecblank.gif Your printer display or status monitor may read "Fatal Error". This simply means a problem has occurred requiring action to clear.
A "Fatal Error" does not mean your printer will "die". Fatal Error explanations are not usually found in the User's Guide or Handy Reference Guide.

RECOMMENDED NEXT STEP: First, try turning off your printer then turning it back on. If this does not clear the message or remedy the problem, check to see if your printer is on a power strip (or not plugged directly into the wall). For testing purposes, be sure the printer is plugged directly into the wall. Often, the issue is power-related.

Second, if the issue persists after this, write down the message (including the 3-digit error code number) and email us at "[email protected]" or call Oki Data Customer Support (1-800-654-3282) for assistance.

NOTE: If you see a series of letters and numbers(scrolling across the display) after the 3-digit error code, be sure to write these down also and report them when call or emailing Customer Support.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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'928 Fatal Error message' on OKI C5550MFP

928 - fuser motor lock error

take out fuser and check for paper stuck on roller
make sure roller can move

if roller is stuck or damaged, repalce fuser unit
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