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in simple - NO - No machine is built to last anymore. My experience is genrally between 18 and 24 months is about the life of this tyoe of machine and even if it is still going at that point the inks will become so expensive it is wioth changing anyway
Make sure the machine is set to auto receive, and make sure the phone cord is in the line jack on the machine. Also if the machine is connected to a line with an answering machine set the fax to pick up before the answering machine does.
turn fax machine off open cover and put 3 drops of 3 in 1 oil on the the big silver bar the ink cartridges ride along perform alignment and try to recieve fax if this doesnt work clean all the rubber feed rollers with isopropanol alcohol (rubbing alcohol) applied to a microfiber towel then try.