Back ti Basics toaster the Egg portion does not get hot

I suspected might have a bad thermal sensor that's what's designed to turn on the heating element or the heating element could be bad it's only a $35 item you can get it on eBay for about 15 bucks I just suggest get another one especially if you like it

You can download the Instruction Manual for your Back to Basics TEM-500 Egg & Muffin Toaster here:

http://www.westbend.com/supportdata/L5767_2%20Slice-EMT_TEM500_All.pdf

Thank you for using FixYa!

electrical fault in the temp cot out or heating element. Suggest return under warranty for replacement

What a coincidence! My neighbor brought over his back-to-basics a couple of days ago with the same symptom.

I took it apart but haven't completed testing yet -- but it's not going to be simple. I think it's the relay for the egg cooker. It's soldered in a circuit board -- most likely will need replacing.

Unless you have experience with appliance repair, you should probably take it to a shop.

Call the company. They will send you a new one. At least they did for my neighbor.

I just took mine apart. There is a small 24v relay that should switch and allow the toaster elements to come on.

If it is not staying down then there magnetic coil is not working. There is another question like this here.

To use the egg side only, fill the measuring cup with the correct amounts of water. (One side is for boiled eggs, one is for poached eggs.) Pour the water into the basin at the bottom. For boiled- Place 1-4 eggs in the tray with the four holes. Use the sharp thing at the bottom of the measuring cup to pierce the egg shell. Place the lid over top, and hit the 'egg' button. When the light on the button goes out, remove the lid. For poached, grease the pan. Spray/ butter, whatever. DO NOT rely on the non-stick. The thick black tray for boiling eggs goes on first. With the egg in the greased pan (scrambled or whole) place the pan into the unit. There are four plastic pieces in the boiling tray to show you where it goes, the handles aligned. The round tray, with the square holes in it, can be used to warm pre-cooked meat.This is optional, and that tray goes on top. Place the lid over the top, and press 'egg'.

WARNING: this cooks by steam, and any remainder can cause burns. Be careful when removing the lid. Same goes for the product. The boiled eggs should not be touched directly.

To make an egg sandwich, load the egg side and the bread/english muffin/bagel into the toaster. Press the 'egg/toast' button BEFORE starting the toaster. The toaster will start on a timer so that the egg and toast will be done at the same time. When the toast pops up, you are good to go.

Note: there should be no water afterwards, maybe a little oil if you cooked meat. Hard water residue is easily removed with vineger and a paper towel.

uh, don't think there's a good chance, you could try to send toaster in for repair, but buying a new toaster is probably cheaper. 

possibly defective... it happens

Robert

the toast part works but the egg part does't