Hello
Please go to your control panel and double click on "sounds and audio devices" then click on "Advanced" in volume tab.
Check if the volume is muted and uncheck it, also check if the volume level is low.
Also please ensure your if your speakers need to be pluged into electricity mains or if they need batteries.
If this solved your problem please rate this solution as "Solved" or ask here again in order to find another possible cause.
Thank you
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