Clean the paper feed tires with some alcahol. they are located in the upper part of the machine when you pull out the paper tray. they are gray in color. if that does not work the feed tires may need replaced.
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Use your fingers to rotate the rolls until the paper rolls out -try to pull the paper out slowly next time it usually will roll out sorry to sound condescending but it will 90 times out of 100 come out without tearing.
Check the door on the back of your printer. Behind the 1st door is a second door which will pull open. Check to see if you have a paper jam behind that 2nd door. Often that is the problem and removing the back paper jam will clear the red light.
do this procedure 1.print test page then stop the printer on the middle print proses by turn the printer of or open the rear cover 2.remove the paper jam carefully 3.look to the paper if the problem found change the drum unit els the fusser unit cause the problem