There may be a problem with the cable, it could have a kink in the run. You can try adjusting it by putting the rear derailer on to the big cog and there will be a small plastic nut that you can adjust in or out that will bring it in or out. If that dosn't work than try at the same spot there will be a set screw, unscrew that and with a set of pliers put all the tension you can on the cable and reinstall the screw. There is also adjustments on the shifter itself on the handle bars. For the front , same thing as the back. Good luck.
Setting the high-gear (small cog) limiting screw.
Once you're sure the derailleur matches the cog, move it just a whisker (1/8 to 1/4 turn) towards the other cogs. (You may need to readjust a bit if you get chain-skip.)
Closeup of setting the limiting screw. Now adjust the low-gear limit screw. Shift into the lowest gear (largest cog). If it won't go, loosen the limit screw. With the chain on the largest cog (and the front derailleur in the small chainring), adjust the derailleur so the upper pulley exactly matches the teeth of the large cog.Once it's perfect, turn the limit screw so it moves the derailleur a tiny amount towards the other cogs (1/8 to 1/4 turn usually works). Setting the low-gear (largest cog) limiting screw. Now shift to the highest gear (smallest cog). Push the shift lever to downshift one gear (go from the smallest cog to the next-smallest). If it doesn't shift, tighten the cable with the barrel adjuster, 1/2 turn counter-clockwise. Backshift and try again. Continue tightening until it shifts. If it overshifts, going from the smallest cog to the third-smallest, loosen the cable by turning 1/2 turn clockwise. Backshift and repeat until it shifts exactly from the small to the next-smallest cog.
Fine adjustment of tension in the derailleur cable.
Now go to the second-smallest ring. Tighten or loosen the cable slightly, until the outer side plates of the chain are just clearing the third-smallest cog. Shift up and down, fine-tuning until you're satisfied. Checking the position of the chain on the cogs.
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thanks for quick reply, will give all that a bash
cheers
Liam
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