Brother MFC-8860DN Printer Logo
Posted on Oct 12, 2007

How to switch from "offline" status to "online" status

I can't send a wireless "print" transmission from my laptop.  The error message says printer is "offline" (I'm sure its a simple procedure/setting to get it "online" again and resume printing, but I can't find my manual and I can't figure out how to get it back "online")

  • 4 more comments 
  • joyski1 Nov 26, 2007

    How do I change the status from Offline to Online?

  • whiteflower Dec 15, 2007

    How do I change the status from Offline to Online?

  • ziipppp May 30, 2008

    I have the same problem with my 9860CDW. The only way to fix this that I've found is to restart the computer, which is a huge pain.

    I'm running Vista :-(


  • csmith2 Jul 22, 2008

    My Brother MFC-8860DN Printer is checked offline and I can't ut it back online. It was working before but somehow quit working on all my (4) network computers?????

  • ezskippy Aug 05, 2008

    I have the same problem with my Brother MFC-885-CW. It is checked offline and I can't ut it back online. It was working before but somehow keeps returning back to the same problem. Even rebot does not help?

    Callie

  • Anonymous Mar 20, 2014

    getting printer to be online so I can print from my laptop

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  • Posted on Mar 02, 2009
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Hi,

I had the same problem with a Brother MFC-6490CW AIO printer. Here is how I resolved it:

Open the printers folder.
Right-click on the Brother printer and display the Properties page
Select the Ports tab.

In my system (Vista Premium), the selected port was a WSD port (whatever that means). Further down the list, there was a TCP/IP port that was obviously created by the Brother installation software. I selected the Brother-created TCP/IP port (which deselected the WSD port), applied the changes, and suddenly my printer was online. No idea what the difference between these two ports is, but I'll stick with the TCP/IP port until further notice.

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  • Posted on Jul 07, 2021
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Nice article! thanks for sharing with Us. Are you looking to fix Brother printer offline issues follow the step-by-step process on Windows 10 or Mac?

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  • Posted on Oct 30, 2008
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My MFC-6490CW goes "offline" when I connect to the Internet. I have a Netgear router and it pings fine. When I unplug my cable modem, it works again. This just has to be a simple setting somewhere! Un-installed, re-installed. Reset router to default. Un-did all firewalls and antivirus. made it a static address. Reserved its IP address. Blah blah.

  • shwetaroyzad Feb 19, 2012

    my pc is offline when connect to internet, how can i connect online

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