Question about Brother MFC-8860DN Printer

2 Answers

How to switch from "offline" status to "online" status

I can't send a wireless "print" transmission from my laptop.  The error message says printer is "offline" (I'm sure its a simple procedure/setting to get it "online" again and resume printing, but I can't find my manual and I can't figure out how to get it back "online")

Posted by brug on

  • 4 more comments 
  • joyski1 Nov 26, 2007

    How do I change the status from Offline to Online?

  • whiteflower Dec 15, 2007

    How do I change the status from Offline to Online?

  • ziipppp May 30, 2008

    I have the same problem with my 9860CDW. The only way to fix this that I've found is to restart the computer, which is a huge pain.

    I'm running Vista :-(


  • csmith2 Jul 22, 2008

    My Brother MFC-8860DN Printer is checked offline and I can't ut it back online. It was working before but somehow quit working on all my (4) network computers?????

  • ezskippy Aug 05, 2008

    I have the same problem with my Brother MFC-885-CW. It is checked offline and I can't ut it back online. It was working before but somehow keeps returning back to the same problem. Even rebot does not help?

    Callie

  • Anonymous Mar 20, 2014

    getting printer to be online so I can print from my laptop

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2 Answers

Anonymous

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Hi,

I had the same problem with a Brother MFC-6490CW AIO printer. Here is how I resolved it:

Open the printers folder.
Right-click on the Brother printer and display the Properties page
Select the Ports tab.

In my system (Vista Premium), the selected port was a WSD port (whatever that means). Further down the list, there was a TCP/IP port that was obviously created by the Brother installation software. I selected the Brother-created TCP/IP port (which deselected the WSD port), applied the changes, and suddenly my printer was online. No idea what the difference between these two ports is, but I'll stick with the TCP/IP port until further notice.

Posted on Mar 02, 2009

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Anonymous

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My MFC-6490CW goes "offline" when I connect to the Internet. I have a Netgear router and it pings fine. When I unplug my cable modem, it works again. This just has to be a simple setting somewhere! Un-installed, re-installed. Reset router to default. Un-did all firewalls and antivirus. made it a static address. Reserved its IP address. Blah blah.

Posted on Oct 30, 2008

  • shwetaroyzad Feb 19, 2012

    my pc is offline when connect to internet, how can i connect online

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1 Related Answer

imty631

  • 1 Answer

SOURCE: how to switch from "offline" status to "online" status

I was also facing the same Problem, I solved it by following these steps
First I noted down the IP address from the Printer, Menu > Network > Wlan > Tcp/IP
then on my pc
1.Point to Printers and faxes 2.add new printer 3.a welcome window appeared click next --select local printer attached to this computer do not check automatically detect............. then click "Next" 4. Point to Create a New port then select HP Tcp/IP Port 5. a Welcome page appears again click Next 6. Now is the time to Write the IP address you noted earlier from the Printer also check Always print to this.......... 7. now by clicking ok or Next it will take some time to load another window 8. Now at the bottom left of this window you will find two options i selected the "custom" option, another window appeared click ok and wait for few seconds, when that disappear click Next Click finish and wait.......... 9. Here You go another window appeared Point to the Manufacturer Brother and then select the model MFC6490 10.Click Next and Point to KEEP THE EXISTING.......... or whatever option you like.. Now its easy follow the on screen steps untill you are asked to PRINT A TEST PAGE
NOW YOU ARE CONNECTED AND ONLINE AND ENJOY....
BUT HAY THE OTHER DAY I FOUND THE SAME PROBLEM "YOUR PRINTER IS OFFLINE" DON'T WORRY, i SOLVED THAT TOO 1--GET TO PRINTERS AND FAXES 2--SELECT THE PRINTER WHICH IS ALREADY INSTALLED AND SAYING " OFFLINE " 3--RIGHT CLICK AND POINT TO "USE PRINT ONLINE" THERE YOU ON FLY AGAIN!!!!!!!!!!!
THANKS MUHAMMAD IMTIAZ KHAN

Posted on Mar 22, 2011

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2 Answers

Printer offline wont print cant get back online


Hello,



Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.

For further precise instructions, please let me know the Operating Systems installed on the Computer.

Hope this helps..

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If the problem continues, check this blog or call Brother Printer support services or a Printer Support to stop more printer damage.

The point that fixes Brother Printer Offline Windows 10 Easily:-

1. Check The Network Connection Of Your Brother Printer, Due to poor connection, your Brother printer can display offline on the screen. So, check the connection first and make sure the devices are properly connected.

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3. Update Printer Driver, Offline brother printer issue may confront during a print job. So, update your printer driver immediately for making your offline printer online and print hassle-freely. You can visit the official site of Brother Printer and look for the most recent driver. Select a driver that is compatible with your Windows operating system.

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4) Now right click the printer and select "Use Printer Online".
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If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

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How to switch from "offline" status to "online" status


I was also facing the same Problem, I solved it by following these steps
First I noted down the IP address from the Printer, Menu > Network > Wlan > Tcp/IP
then on my pc
1.Point to Printers and faxes 2.add new printer 3.a welcome window appeared click next --select local printer attached to this computer do not check automatically detect............. then click "Next" 4. Point to Create a New port then select HP Tcp/IP Port 5. a Welcome page appears again click Next 6. Now is the time to Write the IP address you noted earlier from the Printer also check Always print to this.......... 7. now by clicking ok or Next it will take some time to load another window 8. Now at the bottom left of this window you will find two options i selected the "custom" option, another window appeared click ok and wait for few seconds, when that disappear click Next Click finish and wait.......... 9. Here You go another window appeared Point to the Manufacturer Brother and then select the model MFC6490 10.Click Next and Point to KEEP THE EXISTING.......... or whatever option you like.. Now its easy follow the on screen steps untill you are asked to PRINT A TEST PAGE
NOW YOU ARE CONNECTED AND ONLINE AND ENJOY....
BUT HAY THE OTHER DAY I FOUND THE SAME PROBLEM "YOUR PRINTER IS OFFLINE" DON'T WORRY, i SOLVED THAT TOO 1--GET TO PRINTERS AND FAXES 2--SELECT THE PRINTER WHICH IS ALREADY INSTALLED AND SAYING " OFFLINE " 3--RIGHT CLICK AND POINT TO "USE PRINT ONLINE" THERE YOU ON FLY AGAIN!!!!!!!!!!!
THANKS MUHAMMAD IMTIAZ KHAN

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