Question about Brother MFC-8860DN Printer

2 Answers

How to switch from "offline" status to "online" status

I can't send a wireless "print" transmission from my laptop.  The error message says printer is "offline" (I'm sure its a simple procedure/setting to get it "online" again and resume printing, but I can't find my manual and I can't figure out how to get it back "online")

Posted by brug on

  • 4 more comments 
  • joyski1 Nov 26, 2007

    How do I change the status from Offline to Online?

  • whiteflower Dec 15, 2007

    How do I change the status from Offline to Online?

  • ziipppp May 30, 2008

    I have the same problem with my 9860CDW. The only way to fix this that I've found is to restart the computer, which is a huge pain.

    I'm running Vista :-(


  • csmith2 Jul 22, 2008

    My Brother MFC-8860DN Printer is checked offline and I can't ut it back online. It was working before but somehow quit working on all my (4) network computers?????

  • ezskippy Aug 05, 2008

    I have the same problem with my Brother MFC-885-CW. It is checked offline and I can't ut it back online. It was working before but somehow keeps returning back to the same problem. Even rebot does not help?

    Callie

  • Anonymous Mar 20, 2014

    getting printer to be online so I can print from my laptop

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2 Answers

Anonymous

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Hi,

I had the same problem with a Brother MFC-6490CW AIO printer. Here is how I resolved it:

Open the printers folder.
Right-click on the Brother printer and display the Properties page
Select the Ports tab.

In my system (Vista Premium), the selected port was a WSD port (whatever that means). Further down the list, there was a TCP/IP port that was obviously created by the Brother installation software. I selected the Brother-created TCP/IP port (which deselected the WSD port), applied the changes, and suddenly my printer was online. No idea what the difference between these two ports is, but I'll stick with the TCP/IP port until further notice.

Posted on Mar 02, 2009

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Anonymous

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My MFC-6490CW goes "offline" when I connect to the Internet. I have a Netgear router and it pings fine. When I unplug my cable modem, it works again. This just has to be a simple setting somewhere! Un-installed, re-installed. Reset router to default. Un-did all firewalls and antivirus. made it a static address. Reserved its IP address. Blah blah.

Posted on Oct 30, 2008

  • shwetaroyzad Feb 19, 2012

    my pc is offline when connect to internet, how can i connect online

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Printer offline wont print cant get back online

Hello,



Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.

For further precise instructions, please let me know the Operating Systems installed on the Computer.

Hope this helps..
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Brother Printer Offline Windows 10 usually relates to a printhead problem and an error message shown will flash on the Screen. lights will keep on flashing as a sign of this Offline windows 10. Caused by some foreign trash inside the rollers of a printer or due to paper jam in Printer and many more PC causes.

If the problem continues, check this blog or call Brother Printer support services or a Printer Support to stop more printer damage.

The point that fixes Brother Printer Offline Windows 10 Easily:-

1. Check The Network Connection Of Your Brother Printer, Due to poor connection, your Brother printer can display offline on the screen. So, check the connection first and make sure the devices are properly connected.

2. Test The Printing Status-Power off the Printer and then power it on back, Press Windows + I keys simultaneously on your keyboard, Click on Devices button.

3. Update Printer Driver, Offline brother printer issue may confront during a print job. So, update your printer driver immediately for making your offline printer online and print hassle-freely. You can visit the official site of Brother Printer and look for the most recent driver. Select a driver that is compatible with your Windows operating system.

If Brother Printer Offline Windows 10 is not resolved, this might mean there's waste within the printer's inside. Call the customer services our check this Blog for a full solution.

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Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
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Printer status offline means that, the printer driver and the application has been installed, but the printer and it spooler services are idle

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Goto control panel, click on printers and faxes, a window will open showing you all the printers you have or have had. The current printer will have a checked mark. Highlight it and right click, you will see printer offline in the box, click it. That will turn the printer online and you can print.
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In Control Panel - Printers, Right-click the Dell 1710N and remove check for Offline.
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