Question about Brother MFC-8860DN Printer
I can't send a wireless "print" transmission from my laptop. The error message says printer is "offline" (I'm sure its a simple procedure/setting to get it "online" again and resume printing, but I can't find my manual and I can't figure out how to get it back "online")
I had the same problem with a Brother MFC-6490CW AIO printer. Here is how I resolved it:
Open the printers folder.
Right-click on the Brother printer and display the Properties page
Select the Ports tab.
In my system (Vista Premium), the selected port was a WSD port (whatever that means). Further down the list, there was a TCP/IP port that was obviously created by the Brother installation software. I selected the Brother-created TCP/IP port (which deselected the WSD port), applied the changes, and suddenly my printer was online. No idea what the difference between these two ports is, but I'll stick with the TCP/IP port until further notice.
Posted on Mar 02, 2009
Nice article! thanks for sharing with Us. Are you looking to fix Brother printer offline issues follow the step-by-step process on Windows 10 or Mac?
Posted on Jul 07, 2021
My MFC-6490CW goes "offline" when I connect to the Internet. I have a Netgear router and it pings fine. When I unplug my cable modem, it works again. This just has to be a simple setting somewhere! Un-installed, re-installed. Reset router to default. Un-did all firewalls and antivirus. made it a static address. Reserved its IP address. Blah blah.
Posted on Oct 30, 2008
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