The port to which the printer is connected is not supported. Check the port

Error The port to which the printer is connected is not supported Check...

Right click printer name in printer and faxes
select port
check the port name is correct

or

simply uninstall the printer driver and reinstall it.

Is it a serial, parallel or USB port?

may be your printer usb port's base loose.contact any good soldering expertise and solder the dry joint of your printer's usb base.your problem will solved

You need 1) a wireless router with a USB port that supports the HP OfficeJet printer. 2) The software for your router to run a printer on the USB port. Obviously, you will need a USB A/B male end cable.Note: the scan features of the all-in-one may not work unless the printer is directly connected to the computer. Bi-directional communication is required for scanning and the router software may not support this completely.

Check the list of supported printers closely for older routers. I have a Cisco Linksys E4200 v.2. This router supports all the HP printers that I use.

If this is a new installation of the printer, first install the printer on the computer. If you have Windows 7, just connect the printer to the USB port on the laptop. This will install the OS drivers for the printer. (For Windows XP, go to the HP site and get the full software.)

Next install the wireless router between your modem and computer and set that up. (If you have DHCP (dynamic address allocation), it should be automatic. Otherwise follow the directions.) Next install the router software (for my router, it was Cisco Connect).

My next step was to launch the Cisco Connect program and connect the printer directly to the USB port on the router. In Cisco Connect, choose add a printer and find the printer connected to the router. Print a test page. (At times, I've had to reset the port that the printer is on in the Windows Control Panel Printer Properties. (For the Cisco Connect, the printer is on the DOT4 port.)

Other routers will be set up somewhat differently.

Another option is to have the printer connected to a desktop and then make it a shared printer with the wireless router communicating between the laptop and the desktop. This makes the desktop the print server, so it needs to be on when you want to print. If you have several computers with Windows, this can fairly easy to set up. Make sure that the computers are in the same Workgroup (XP) or Homegroup (Win7). Enable sharing and you are done.

I hope this helps.

Cindy Wells
(who has a OJ 7000 (with ethernet port) and a LJ1320 (USB) connected to the router. Three computers talk to these printers with the laptop on the wireless network. On an older router that didn't support the printers, the laptop was the server for a previous OfficeJet and one of the desktops was the server for the LaserJet.)

The port to which the printer is connected is not supported.
Check the port. my printer always get this msg and the printer is not working. how to get rid of this.

1) Connect the printer directly to the walloutlet..
2) Try with different wall outlet...
3) Check if the button is stuck inside or not..
4) Remove the power chord from he back of the printer and then press and hold down the power button for 30 sec... release the button and then plug in the power chord...
Check if the power button responds or not...
5) Check if there is any light on the adaptor or not or if the printer has any light or not...
if there is no LED light on the adaptor it is a problem with the power adaptor ..
If there is light on the adaptor as well as printer and power button does not respond it is an issue with the printer..
You must replace the printer...

Hi,

Well if there is no light on port 3 it means,its not connected physically to printer(or could be that port 3 is faulty can try other port number to rectifie that )

Please check and let me know for further support
Happy to help

Thanks for using Fixya

Yes, you need a A to B USB cable.

You have to be sure that you are connecting the printer in exact the same USB port. If you are connecting to a different port and not to the one from was disconnected, the Windows is installing another copy of your printer. Check this, I believe this is the solution to your problem.