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Question about HP Officejet 4215v All-in-One Printer

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Hp officejet 4215v all in one

My printer is working fine but when I try to scan something it displays a msg. "you need to install or run device softwaare for feature" ????

Posted by jackieK on

  • 3 more comments 
  • Anonymous Nov 12, 2007

    I have the same problem it says need to reinstall scan option

  • Anonymous Nov 15, 2007

    same problem

  • mamma2165 Feb 28, 2008

    I have a laptop with Windows Vista it automatically installed the software for my all-in-one but everything except for my scanner works can anyone help

  • singingace Mar 22, 2008

    When I press scan on the printer it says "no scan options" and it asks me to install or run the software, I have already tried downloading and reinstalling the driver a couple of times

  • Anonymous Mar 26, 2008

    scanner gives message that i need to install a device or run software?



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I cant get mt printer to work, i lost the software

Posted on Jan 11, 2008


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Related Questions:


How do I use the scanner to my hp officejet 4215v all-in-one???? or how can I scan a document????

JUST put the document needed to be scaned face down as you send a fax and then go to the start program and will find the scan image from a sccaner or can go to control pannel and choose sccaner and imaging devices double click to open and choose your scanner and can say get images from sccaner and it will be all done
good luck

I cant my hp officejet 4215v all-in-one to install to my windows xp home edition computer

look into the internet for download as it is free. You can look up HP download that it should be no problem this time. Try that and see for yourself. I did mine with HP on window 7 - HP printer download. All is fine, smile!

Scanner - says I need to install or run software.

Hello, you definately need to go to the HP Support Website and Choose Drivers and Software. Then, in the First Box at the top, Choose "Automatically Scan My System" option. NOTE: Be sure to have your device connected to computer and powered on. This option allows HP to scanyour system and install any/all updated software and drivers automatically..


hi maddysmommy

you will find all you need from here

HP Officejet 4215v All-in-One Printer



When in doubt, pull out the instruction sheet. Solved it by some preliminary steps I didn't know were necessary.

Can't open HP Director

You say it works with XP, so I assume it doesn't work with Vista? If that's the case you can download the newest Vista drivers HERE.

Hope that helps...


Hp 4215-v officejet printer.. scanner functions not installed

For those folks who have Windows 7...
Click start from menu (bottom left of window pane),
Click "Devices and Printers",
Click on the HP printer listed,
Click "scan a document or picture"...

CALL IT DONE!!!! Gotta LOVE Windows 7...EASY!

This printer and vista windows


Click here to download the software for windows vista

Installation Instructions

  1. Click the Download only button.
    Note: Make sure the HP All-in-One device is "Not" connected to the computer before running the download file.
  2. Click the Run button to begin the download.
    Note: File is compressed and may take time to expand and run.
  3. Follow the on-screen instructions to begin the installation process.
  4. Click Finish.
  5. Connect the USB cable between the HP All-in-One device and the computer, then turn on the HP All-in-One device.
  6. Your product should be ready to print.
Don't forget to aret me as fixya..
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