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try usiing just the charger without the rechargeable batts...if toy turns on with just that then prob maybe eiither the toy itself or you need new rechargeable batts
have you tried calibrating the screen? You can do this by pressing the Home Button, question mark, and volume up button all at the same time. Turn the toy on without letting go of the other three buttons until you see the Touch Calibration Screen. If this does not help, then I suggest you call Vtech. Contach info is available at www.vtechkids.com if you no longer have the manual.
You can find instruction on how to download the Vtech Innotab Learning Lodge Navigator here: http://www.vtechkids.com/support/faq/%7B3A3839B6-B8FC-4109-B51D-E26EAAA31508%7D/lightbox/
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