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Sorry it wasn't the Elio Jukebox with 20 GB, it was the Elio Jukebox with 4 GB. And yes it's solved. I copied the files from a second Elio on it. Not the files from the CD!!! You must copy the files from a working unit. It works with mine. If you need the files - I can mail it to you. I am from Germany but after you copied the files you can change the language from German to English on the player menue.
i still had the firmware setup on my computer which i donwloaded last year from tatung.at. actually in my case it's not working (got no operation system on my jukebox) and always asks for the installation of the tatung media manager which i already have installed
I have had a similar problem: Operating system not found. I fixed it by using elio utility that is installed along with elio Media Manager. The elio utility can be opened by clicking All Programs -> Elio -> elio utility. There are options like "Recover", "Reinstall" and so on. Try "Recover" at first.
i have similar problem, i think i know why mine doesn't work. My son connected the usb port to power supply, since then the elio manager does not recognise that the player is connected.... something must have blown in the usb circuitry