GX5FHDXVQ01. - observed ice behind access panel at rear of freezer - defrosted completely with a hair dryer - continuity checked ok for heater and heater limit switch. - Is the next step replace the defrost timer? Is the defrost timer intergrated into the control panel or can it be replaced separately?
SOURCE: Refrigerator section on side by side losing cooling
Here is the Amana website with the manuals which should show you where the defrost timer etc. is located. Witht your model number and manual it will be a lot easer
http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=AMA
And yes the defrost timer thermostat and heater are the most likely problem.
Do not let this keep running and running or you may lose your compressor too which means a lot more expense than now.
SOURCE: GE TBX18BLJ --Freezer comp frosts/ices up. Defrost
The next step would be to unplug the refrigerator and remove the rear panel and defrost so that you can unplug the defrost heater on one end and check the continuity. 305175 Defrost Heater and defrost thermostat Part number 3489. If you change the defrost heater you should also change the defrost thermostat. Let me know the results. Remember above 60 degrees the defrost thermostat will show open with your OHM meter. Sea Breeze
http://appliancepartsse.blogspot.com/
SOURCE: freezer side ok, refrigerator side not
check to make sure the damper door in between the freezer and refrigerator section is opening fully as you turn the cold control knob colder,some freeze up due to ice formation if so remove it and clean up ice on damper so it can open fully
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