I installed VIP customizing plus on my computer, but when i plug in the dongle and install the dongle software it either says program could not be installed properly and that the dongle may be made for windows 98 or latter, or it goes to the blue error screen, and then does not work when i restart.
I am running windows XP
I have tried downloading updates etc from the Husqvarna website, and following the alternate dongle software installation, but it still does not work. I have tried so many different ways so often, I'm getting very frustrated. Pleast help.
You probably need to install the XP drivers for the dongle. I don't have the exact website at my fingertips (brain tips?) right now, but if you visit Jan Henning's Sew Much 4 Retirement website I think she has it amongst her Tips section. I had a similar problem years ago, but solved it by putting the installation CD into the computer, not running the automatic Install, then opening the program. It then goes looking for the dongle driver on the CD. This solution does not work for everyone, some need to download the drivers off the internet.
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