Paper Jam I have torn my printer apart (not literaly) and I keep getting error 21 - Paper Jam. THERE IS NO PAPER JAMED! I am using an IBM Network 12 Printer and basically it works fine. Whats the problem? Can you help?

1 Answer

miketodd19

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.
Contributor
21 Answers

Either dirty rollers or a dirty sensor

Posted on Jul 08, 2009

miketodd19 Jul 08, 2009

Either dirty rollers or a dirty sensor Either dirty rollers or a dirty sensor

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

I keep getting a paper jam error

Hi M,

It usually means there is a "PAPER JAM" Check in paper feed that there is not a small torn piece of paper still in the printer. The sensor will still recognize this as a PAPER JAM even though there does not appear to be a sheet of paper in the printer. Good Luck.

Jack :}

Read full answer

Nov 17, 2012 • Office Equipment & Supplies

0helpful

1answer

Paper jamed

Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:

Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
Remove the paper pack remaining in the input tray.

WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.

Open the rear access door or the two-sided printing accessory.
Gently pull the jammed paper sheet out of the rollers.
If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
Replace the rear access door or the two-sided printing accessory.
Restart the printer to continue the current job.

Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Read full answer

Aug 14, 2009 • HP Photosmart C5280 InkJet Printer

1helpful

2answers

Paper jam on my ESP3 printer. How do I get the

Go to www.kodak.com/go/itg and select all in one printers and then paper jam as your problem. they will give you step by step instructions to resolve the issue. if this does not solve the issue, call kodak @ 1800 421 6699 and they will replace the printer for you free of cost as all the esp-3 printers are in warranty as of now.

Read full answer

Aug 07, 2009 • Kodak ESP 3 Multifunction Printer/ Copier/...

1helpful

1answer

The paper jamed now I get a 41.3 error message and can't solve

Hello,

The error 41.3 is unexpected paper length and was caused by the printer pulling more than one sheet. Now the problem is clearing the paper jam in the paper tray. The only way I have found to get it clear is to put the printer on its back with the paper tray facing straight up. Now push the tray in just a little bit if you can and try to shake it to get the paper to shift to the other end. After a minute or two put the printer back down and try to open the tray. If you can then just put the paper back where it goes in the tray. Be sure the pickup roller is clean, no paper dust and such. then try printing again. If you still can't get the tray out then you will have to dis-assembly the printer to get it clearer. Let me know if this gets you going.
Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Read full answer

Jun 19, 2009 • HP LaserJet 4 plus Printer

2helpful

1answer

Network Printer 12 paper jam

In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

Read full answer

Jun 16, 2009 • IBM Network Printer 12 Laser

0helpful

1answer

Paper jam in tray

Chances are the paper is getting torn as you remove the tray. I suspect you need to replace you feed rollers.

Read full answer

Feb 20, 2009 • HP LaserJet 4600dn Color Printer

0helpful

1answer

Paper jam

Remove the toner, and try to gently pull out the paper jam.. If the page gets torn, or ripped, make sure you have all the pieces of the paper removed. Then re-start the printer. Print a test page to make sure the paper path is clear..

Read full answer

Nov 21, 2008 • HP LaserJet 4L Printer

0helpful

1answer

I HAD A PAPER JAM. GOT THE PAPER OUT BUT NOW THE PAPER WON'T FEED, JUST KEEPS GETTING JAMED. I BOUGHT IT 7/24/08 IS IT STILL UNDER WARRENTY?

no thanks don't need any help

Read full answer

Sep 08, 2008 • Samsung SCX-4725FN All-In-One Laser...

0helpful

1answer

Paper jam

hi this is some small pieces of paper which had gone inside in ur printer when u prints. this one have to contact printer engineer to clean the printer

Read full answer

Mar 02, 2008 • Lexmark X8350 Print, Scan, Copy and Fax...

0helpful

1answer

The printer jam red icon never stops blinkin

> turn off the printer
> check for obstructions / torn paper
> disconnect the printer from the computer
> turn the printer back on
> if issue still persists, the printer needs service, contact the vendor

Read full answer

Jan 02, 2008 • Epson Stylus C88 InkJet Photo Printer