Kodak esp 7 has a paper jam I cannot remove the paper

If you have tried the Kodak standard instructions for clearing the paper jam problem and it did not help try the procedure below.
1. Open the printing area of the printer (containing the ink cartridges).
2. The Ink cartridge holder should be to right side of track.
3. Look on left side, below the track for the cartridge that is used to
clean the print heads.It can be identified by a square black pad
approx. 1" sqaure that appears to be made of "felt".
If it is visible this is most likely your problem.
4. To correct problem locate the flat latching lever approx. 3/4" wide that
sticks up about 1/2" above the cartridge. It is locacted just behind
the "felt" square. Gently push lever toward rear which should free the
cleaning cartridge and allow the entir cartridge to move slightly
backward.
5. Close the top of the printer and cycle the printer off and back on.
If this is the problem, the "paper jam" error will now be gone.
This is such a simple fix I do not know why kodak does not inform
customers of this problem and how to fix it.

I can find no operating instructions for the use of the Kodact ESP 7 printer duplicator. Can you stear me in the right direction?

There may be multiple reasons why you have a paper jam. To resolve your problem, here are the steps:

CAUTION: Place your KODAK All-in-One Printer on a flat, hardsurface that is free of debris to ensure proper operation. When addingpaper to the paper tray, debris or objects that are under the printercan enter the bottom opening and create obstructions in the paper path.
Manually clear the paper jam.

1. Lift the output tray.
2. Open the paper trays and remove any paper.
3. Turn off your printer.
4. Wait 30 seconds, then disconnect the following from the back of your printer:
• USB cable
• Ethernet cable
• Fax cable
• AC power cord
5. Press down on the center latch to open the cover for the duplexer.
6. Remove any paper from the inside of the duplexer.
7. Close the cover for the duplexer.

8. Press on the side detents, and remove the duplexer to access the cleanout area.
CAUTION: Do not use force when removing the paper from your printer.

9. Check inside the cleanout area for a paper jam. If necessary, remove any paper or debris.

10. If paper is not visible, check your printer for foreign objects,such as paper clips or staples. If necessary, carefully remove theforeign objects from your printer.
11. Install the duplexer.
12. Open the printer access door.
    
    Close Window
    
13. Remove any foreign objects from the printhead access area, then close the printer access door.
14. Connect the following to the back of your printer:
• USB cable
• Ethernet cable
• Fax cable
• AC power cord
15. Wait 30 seconds, then turn on your printer.
16. Fan the stack of paper and load it into the paper tray.
17. Squeeze and move the paper-width guide on the lower paper tray to the left.
18. Load the paper into the paper trays.
19. Squeeze and move the paper-width guide to the right until it touches the paper.
20. Close the paper trays.
21. Lower the output tray.
22. Lift the small gray paper stop until it is perpendicular to the paper tray.



Have a great day!