Our Whirlpool dishwasher stopped working and I received a few answers on the possible cause but all have failed. I cannot find the data sheet that is supposed to be under the kick plate or in the door. It is definitely not there. I have tried running a diagnostic with the control panel according to several different answers and the response from the machine has not changed at all. The clean light is still flashing and heat/dry light stays a constant green. Can I be pushing a wrong sequence of buttons and can I get a definitive answer that if the control panel is not responding it is the problem. I appreciate all the help I have received but the more answers I receive the more confusing this is getting.
SOURCE: Won't run - normal light flashes
You may try removing power to D/W for a minute and reconecting. likely cause though is keypad (console). If a light above a pad stays on the pad is likely closed all the time. Normal is probably cycle most often used. you can test the keypad by removing power to D/W and accessing the control panel. remove conncter P-1 and using an ohmeter test resistance between 13 and 4 on the connecter coming from keypad. yes without very small clips or 4 steady hands it is a little tricky. in the field we use a breakout board. if you get any reading when not pushed pad is bad. you may find a manual inside the kickplate which explains the keypad sequence. it may be control but more likely keypad, even if test is inconclusive.
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I have tested the door switch and the thermal fuse. Both are fine.
I finally replaced the control panel which fixed the problem
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