Mixer does not turn on. - Uniworld UPM10E Stand Mixer

Some ...what you may consider silly stuff...
1 check the outlet that you are plugging your mixer into it may be bad. Not the wire but the plug in the wall may be bad, plug a hair dryer in on high if it runs for 60 seconds it ok.
2 check the plug of the mixer make sure it is not bent at the wall pins
3 open the rear of the mixer by removing the round cover at the rear of the mixer look for loose wires, sometimes the socket connectors on the speed switch break off.
4 there are three screws on the speed control switch that control the mixer, sometimes after time these screws can actually turn due to vibration and the mixer will just not start....so.....start with the top right screw and turn it counter clock wise a quarter turn and start the mixer if it starts even for a half a second then the problem is in the switch. and your only problem is the proper timing set by the three screws.
5 gears inside the mixer can strip and freeze the motor so nothing turns...put your ear next to the machine mid way and turn it on ...if you hear a hum from inside then it is a gear problem.
6 If your machine is older then 1978 then it may be the IR filter inside the mixer (hard to find )
7 the carbon brushes that are located on the side of the mixer may have finally worn down (cheap fix) but there are four ways to put the new brushes into the machine and only one way works. You have to be careful with the beveled edge of the new brush and which way it fits back into the housing.
8 Now you are inside the mixer if everything else fails, the motor is the next step and it will require a full tear down, to repair, there are two parts the armature and the winding and each will take about thirty-five bucks to get and either or both will take about 2 hours to repair but if you go all the way down then you need a new gasket and gear grease clean and re-pack too. At this point you are performing an overhaul . let us know if this helps.

When your stand mixer does not turn on the problem might be a lack of electrical power, broken wires or a failed motor or control problems. First, check the outlet's GCFI breaker and reset it if it's tripped. If the mixer still won't work when plugged into a working electrical outlet then unplug the mixer and check the power cord.

Sounds like its needs a start capacitor on the motor.

Customer Service Information

Before Calling for Assistance

Please read before calling:

• The mixer may warm up during

use. Under heavy loads with

extended mixing time periods, the

top of the unit may feel warm to

the touch. This is normal.

• The mixer may emit an odor,

especially when new. This is

common with electric motors.

• If the flat beater hits the bowl,

stop the mixer. See page 10 for

more information.

If your mixer should

malfunction or fail to operate,

please check the following:

• Is the mixer plugged in?

• Is the fuse in the circuit to the

mixer in working order? If you

have a circuit breaker box, be

sure the circuit is closed.

• Turn the mixer off for 10 to 15

seconds, then turn the mixer

back on.

• If the problem is not due to one of

the items mentioned above, see

Customer Service Information.

• DO NOT return the mixer to the

retailer as they do not provide

service.

If you have a question about your mixer, call our toll-free customer service

number. Before calling, please note the model, type, and series numbers

and fill in that information below. These numbers can be found on the

bottom of your mixer. This information will help us answer your question

much more quickly.

MODEL:___________________ TYPE :___________________ SERIES: __________________

CUSTOMER SERVICE NUMBERS

In the U.S. 1-800-851-8900

In Canada 1-800-267-2826

hamiltonbeach.com

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there is gear damage inside unit. will need disassembly to evaluate damage.

It will go back in if you back off the screw that was supposed to lock it in place. Look at the mixer part of the unit and make sure that the pin slides thru the hole. If not then turn the screw ccw a turn of so. Now make sure the pin slides easily thru the two holes in the stand part of the mixer.

Now carefully line up the top and bottom halves - look thru the hole in the stand until you can see the mixer's hole line up, then slide/tap the pin into the hole

Now turn the mixer on its side and look for the screw in the mixer casting. Turn it clockwise until tight and the pin will not come out again . . . . for a longer time hopefully . ..

Unplug the mixer, turn the whisk the opposite of normal rotation in a quick motion, the remove a per normal.

I determined that the switch that controls whether the mixer is on or off is controlled by a copper bar with a contact. The contact got fused to the copper bar, possibly due to a short. Since the contact got fused to the copper bar, the circuit was always connected, so the mixer was always on. The solution was to 1) unplug the mixer, and 2) take a screw driver and gently pry the contact away from the copper bar. When the mixer is in the off position, the copper bar and contact are no longer in contact. When the mixer is on, the copper bar and contact make contact. My mixer now works just fine. Yea!

If you raise the mixer arm you will expose a reset button that may have been tripped.
Cheers, immorion

hi mary. there is a phillips head screw in the rear of the mixer head. if you turn the mixer around you will see it in the band. remove that screw then remove the other four screws that hold the top on the motor cover. good luck with it.