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Jammed paper message

Need troubleshooting for when rollers and feeder are not pulling paper through and how to pull up solution when received...

Posted by queenbolingo on

  • queenbolingo Oct 11, 2007

    I put this question through a few minutes ago and was told the solution was available, where is it?

×

1 Answer

HEMANT GROVER

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  • 171 Answers

There are two reasons for receiving sheets not being  picked up either the  rollers are dirty or the cleaning assembly is bad  which is under the print carriage (either the sensor needs cleaning/servicing )

Happy faxing


Omnipresent

Posted on Oct 12, 2007

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MP 640 paper jam message that wont clear

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Canon ip1800 is experiencing paper jam.whener tries to print, cannot feed the paper properly

Sometimes a printer just needs some cleaning.

Remove the jammed paper following the procedure below. (1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output Slot, whichever is easier.If the paper tears and a piece remains inside the printer, turn the printer off, open the Front Cover, and remove it. Be careful not to touch the components inside the printer. After removing all paper, close the Front Cover and turn it back on.If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically. (2) Reload the paper in the printer, and press the RESUME/CANCEL button on the printer. If you turned off the printer in step 1, all print jobs in queue are canceled. Reprint if necessary.
Make sure to clean the paper feed rollers if paper is not fed properly. Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so perform this only when necessary. 1. Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder. 2. Open the Printer Properties dialog box. 3. Click the Maintenance tab and then Roller Cleaning. 4. Confirm the message, and then click OK.The Paper Feed Rollers will rotate as they clean. 5. When the message appears, load three or more sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder.Set the Paper Thickness Lever to the left. 6. Confirm the displayed message and click OK.The paper that is loaded in the printer will feed through the printer and be ejected. 7. When the confirmation message is displayed, click OK. If this procedure does not solve the problem, clean the surface of the roller with applying a slightly moisten cotton swab with water to wipe off dust or stain.
If the problem still persists, contact a Canon service representative.
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The belt inside my scanjet 4200c has come off. How do I reattach it? I have opened the scanner. It looks to be relatively easy but I don't know how to attach the belt to the motor etc

Instructions

1 Lift the hatch on the feed tray and pull up the large green tab to the left of the roller. Remove any jammed or torn paper from under the roller and around the feed tray.
2 Pull the input feed tray out of the automatic document feeder. Grasp the feed tray with both hands and pull it straight out.
3 Check the interior of the automatic document feeder for jammed paper. Remove any jammed paper, then reinsert the feed tray into the automatic document feeder. Push down the feeder cover until you hear a click.
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Paper feeder stuck

If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
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    The printer is constantly sending a message- 'paper jam'

    HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
    Issue
    During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
    Solution
    Use the following instructions to clear a paper jam from the product:
    Step one: Check for and remove any loose paper from the In tray
    Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
    CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
    Step two: Clear the jam from the back of the printer
    Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
    Remove the rear access door to clear the paper jam

    1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
    Figure 1: Removing the rear access door
    Rear access door
    2. Gently pull the jammed paper out of the rollers.
    WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
    3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

    Remove the two-sided printing accessory to clear the paper jam

    1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
    Figure 2: Removing the two-sided printing accessory
    2. Gently remove any jammed paper.
    WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
    3. Press the button on top of the two-sided printing accessory to open the door.
    Figure 3: Opening the two-sided printing accessory door
    4. Gently pull the jammed paper out of the rollers.
    5. Close the accessory door.
    6. Reinstall the two-sided printing accessory.

    Step three: Clear the jam from the automatic document feeder (ADF)

    1. Remove the document feeder tray from the product by gently pulling it.
    2. Lift the cover of the automatic document feeder by pulling it outward.
    Figure 4: Lifting the cover of the automatic document feeder
    Automatic document feeder (ADF) door
    3. Gently pull the jammed paper out of the rollers.
    WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
    4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

    Step four: Verify that the print carriage can move freely
    Follow these steps to try to move the print carriage.
    CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
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    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    6. Press the On button to turn on the product.

    Step five: Reload and test the printer
    After you have removed the jammed paper, make sure the product is still functioning properly.

    1. Reload the product with plain paper.
    2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

    Step six: Service the printer
    If you have completed all the steps listed above and are still experiencing a problem, service the product.

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    Says have paper jam when there is no paper in the printer

    see what you gotta understand

    is that right next to the

    rollers that pick up the paper

    are paper sensors so if those

    sensors have been damaged take

    a cotton swab dip it in water.
    clean the rollers where the

    paper is taken in from and

    also clean the carriage rod

    along which ur cartridges

    move(metallic rod).
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    1. Gently pull any jammed paper out of the rollers in the back of the product.
    2. Rotate the rollers upward to make sure that they move.
    3. Clear any paper jammed paper from inside the duplexer.
      1. With the wheels facing toward you, unlock the duplexer by pulling back the gray levers on each end of the duplexer.
      2. Open the duplexer lid.
      3. Remove any paper from inside the duplexer.
      4. Close the duplexer lid.
      5. Lock the duplexer by pushing the gray levers up and forward until they snap into place.
    Before reattaching the duplexer to the back of the product, follow these steps to clean the paper rollers to remove any debris, dirt, or paper scraps.
    1. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward with your fingers to clean all the way around.
    2. Allow the rollers to dry completely.
    3. Reattach the duplexer to the back of the product. Gently push the duplexer forward until it snaps into place.
    4. Reconnect the power cord to the back of the product.
    5. Press the Power button (c01345237.gif ) to turn on the product.
    6. Load paper in the paper tray.
    7. Try the print job again.
      • If the error message displays again, proceed to the next step.
      • If the pages print successfully, you do not need to continue troubleshooting.
    Follow these steps to clear the jam from the automatic document feeder (ADF).Remove all originals from the document feeder tray.

    1. Lift the cover of the ADF.
    2. Lift the ADF mechanism.
    3. Gently pull the paper out of the ADF mechanism.
    4. Lower the ADF mechanism.
    5. Close the ADF cover. Press down until the cover snaps into place.P
    1. ull out the main input tray.
    2. Slide the paper-width and paper-length guides to their outermost positions.Insert a stack of paper into the main input tray with the short edge forward and the print side down. Slide the stack forward until it stops.

    3. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper.
    4. Push the main input tray back into the product.
    5. Pull the output tray extender towards you, as far as it will go
    1. Press the Power button (c01346625.gif ) to turn the product off.
    2. Disconnect the power cord and the USB cable from the product.
    3. Unplug the power cord from the wall outlet.
    4. Reconnect the power cord and the USB cable to the product.
    5. Plug the power cord back into the wall outlet.
    6. Press the Power button (c01346625.gif ) to turn the product on.
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    Paper jam error message but there is no jam

    usual problem is a paper sensor (most likely a small lever) has gotten stuck.. find the paper sensors and reposition them
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    Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...

    Hope this helps....
    Explanation of the paper jam message

    A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
    NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

    Clearing the jam
    To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
    Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
    NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
    pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
    For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
    NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
    Remove any jammed sheets of paper you find and try printing again.
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