My control pod is no longer working. I liek these speakers though and would pay for a new/used control pod.
I recently had a similar problem. In my case the left speaker had no sound. Finally traced the problem to a broken wire inside the control pod plug, which I destroyed by dissecting it. For those who have the experience, or know someone who does, purchase a new plug, which a Mini DIN 8 pin (RS-422 standard). It should be available at any good electronic parts store. Solder new plug on to cable, which requires a fine electronic soldering iron and a fair bit of skill (the wires are very fine).
Look at the plug (from the rear); you will see it comprises a top row of 3 pins equaly spaced; a middle row of 3 pins (there is room for 4 pins but one pin is missing just left of centre); a bottom row of 2 pins. I numbered these as follows:
8 o 7 o 6 o
5 o 4 o 3 o
2 o 1 o
The wire from the controller comprises 8 coloured cores and a bare core. The wiring of the eight cores are as follows:
DIN CORE PCB
pin 8 - brown 8
pin 7 - red 7
pin 6 - orange 6
pin 5 - yellow 5
pin 4 - green 4
pin 3 - blue 3
pin 2 - white 2
pin 1 - black 9
body clamp - bare wire - G
In case your coloured cores vary from mine I have also listed the pin each one goes to on the printed circuit board plug, which will let you identify the colours.
Further to my earlier post. Ideally you will also need some heatshrink tubing to slip over each lead BEFORE you solder it. (8 pieces 5mm long) Then slide the tubing forward, to cover the pin, and use the heat of the iron to shrink the tubing. I used 2mm tubing but 1mm would be better. (They gave me the wrong size!)
Start with pin 5 (the middle pin) as this is difficult to get to if you start with the outer pins. If you apply the iron too long, you will find the pin will move one way or the other. This will mean it will have difficulty in fitting into the socket on the back of the bass speaker. The best thing to do is to spend an extra $3 and also buy a 8 pin Mini DIN socket, and keep the plug plugged into that while you solder. This ensured the pins staying straight.
Another problem I found is that the plugs, available in stores, tend to have a larger outside diameter rubber cover, which may not fit into the recess on the back of the bass speaker. Check before assembly and if necessary widen the access hole for the plug.
MOST IMPORTANT - Do NOT forget to put the outer rubber cover on the lead BEFORE you start soldering the leads to the pins.
For extra strength you can use a mini-hot melt glue gun and fill the metal cover (from the rear) before sliding the rubber cover over. The glue is not hot enough to melt any of the insulation on the wires but the tip of the hot-melt glue gun IS, so be careful.
My system is now working a treat. Total cost less than $5 (I didn't think to buy a socket at the same time as the plug).
Ed
can you repair mine?
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Try ebay.
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I, too, am searching for a replacement control "puck". The plug on ours has been literally torn off by careless handling.
Steve
The plug on my controller has also been torn off when carelessly moving the system around. I like these speakers and would like to replace the controller. Any ideas?
1-877-722-8346 is monsoon number and it is busy. www.monsoonaudio.com is their website and it is unavailable.
I too need the controller.
My kids snapped off the controller plug at the point where it inserts into the subwoofer. I was blaming my kids, but it sounds like the same problem everyone else is having. Have yet to find the replacement part to order.
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