Printer does not recognise colour cartridge. Message keeps coming up as
print cartridge missing even though I have replaced it with a new
cartridge. I have taken both cartridges out several times and
reinstalled but the message keeps saying PRINT CARTRIDGE MISSING. Any
help would be appreciated. thanks
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Re: lexmark x1180 printer all in one
Clean the contacts on the cartidge and printer ( open the replace ink door wait for the printhead to come to center and turn off power) if that does not work then replace cartridge, it might be a recycled one that they did not chane the chip.
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Does this happen with every cartridge you install ? I've seen this problem before with several brands of printers, it's usually a sensor issue connected to a fairly flimsy 'ribbon' wire. Either the wire (ribbon) has come loose or the sensor has failed. Hopefully this isn't your issue as the cost of repair is usually more than the cost of a new printer.
This might sound really silly, but when you removed the protective tape over the cartridge, did it all come off? I had this problem once, and the tape had separated, the coloured part had come off leaving a clear film over the print head. Once I peeled that off, all was well. Hope that helps.