Remove the burner knobs, inside of each shaft is a straight slot screw adjustment, use a flshlight to see it. Sears has screwdrivers this small.While holding the shaft with a pair of pliers turn the screw in the shaft, it will be hard to turn, this is normal.
Continue doing this until you obtain the desired flame setting.
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It is a gas appliance and it is a Miele, so you need a registered gas technician to service it. In my experience, the spark igniters work on all burners. To clean the burners, remove them all and put them in a large saucepan. Add cold water and dish liquid, bring slowly to a simmer and turn off. When cold, rinse and scrub with a plastic pot brush, paying particular attention to holes and slots. This was a job we did in the restaurant every week. It is a good plan to do before you go to bed for the least disruption.
The product specs says;
• Sealed burners
M Pro Dual Stacked Burner System
So perhaps my hack won't work if they aren't removable.
Due this test, turn on all burners on high, as you turn them on, does the problem burner change in volume or size of flame? If all burners are on and you only have issues with that single burner you need to replace that burner valve only. If you have issues with all burners when the all are on, replace the regulator.
I hope this helps and leads you in the right direction.
Has this just recently happened? Check the knobs aren't cracked sometimes the brass spindle inside the knob is not gripping to turn it right down, also check your l p gas pressure it should be 2.75 kpa.
if the flames are big and yellow it's getting too much gas, not enough air.
Are the burners uniform around top? Pictures show that there is a slot on one side. The tech is probably right.. You are not the only person complaining about this. Call back and see if there is a different burner that will fit you stove.
Most of the time when I come out for a service call with this problem, it is usually because the burner cap is not seated properly on the base. Look at the burner and make sure there are no uneven gaps. Most of the time you will have to rotate the burner cap till a notch or pin "seats" into place. Most burner caps just sit on the bases, and so they get knocked off or moved when the cooktop is cleaned or installed. Hope this helps!