SanDisk Sansa m250 MP3 Player Logo

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Posted on Oct 11, 2007

Won't come on

A friend gave this to me and I was told to replace the battary and it would work. I've done that and it still doesn't work.  Any ideas?

  • kathys Jan 13, 2008

    I also have that problem but I am unable to find a file name with Sansa in my documents so I am unable to do a hard reset. Any other suggestions?

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  • Posted on Jan 10, 2008
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To do a hard reset on a Sansa m250:

  1. Turn off the Sansa. Just pull the battery out for a second.
  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. I do not know if this will work on other Sansa m200 type .mp3 players.

  • Anonymous Jan 10, 2008

    In step 1, remember to reinsert the battery. You do not need to press any buttons when you plug the Sansa into your computer.

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  • Posted on Oct 26, 2007
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It could be the classic lockup that these players are famous for but usually they botup to the sandisk screen and then its a brick, anyway try a total hardware reset by:
1 taking out the battery.
2 holding the powerbutton down for 40 seconds
3 waiting 5 minutes before putting in a fresh battery and starting over.

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