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Posted on May 08, 2009

DVD/CD drives failed to load

Both my DVD/CDR drives failed to load the message I get in windows is Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

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  • Contributor 21 Answers
  • Posted on May 08, 2009
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Joined: May 02, 2009
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Go to 'device manager' from 'control panel' and find your drive
right click on it and choose 'update driver software'
if the option is not there choose 'properties' and go 'driver' tab and choose 'update driver software'

restart

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0helpful
1answer

I have Windows 7, & can't use the DVD/CD device.I get this message: "cannot load the device driver for for this hardware. The driver may be corrupted or missing.(code39).

You have the incorrect drivers installed for the CD/DVD drive. Ensure that the drive is compatible with Windows 7 and got to the manufacturers website for the drivers written for Windows 7
1helpful
1answer

Hi, The DVD/CD Rom Icon has dissapeared on My Computer. When I go to control panel - device manager and click on the dvd/cd rom drive icon I get the following message in the genaral...

You will need to re-install the driver. Right click the device in device manager and select properties. Navigate to the driver section and uninstall all existing drivers. (It may *not* give you the option to do that, depending on how corrupted the driver is, but it should.)
Reboot the PC.
Upon reboot, Windows should find the new device and install generic drivers. It will probably ask you to reboot a second time.
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My slimtype dvd ads8a4sh drive seems to have lost it's drivers and I dont know how to get them

CD/DVD drives usually dont need drivers loading, windows has built in drivers.
Try going into device manager and deleting the drive from there, windows will then re load the drivers.
If it still wont work, it may have failed
1helpful
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I installed windows 7 to my dell latitude d430 which had xp oringinally it is not reading or detecting the external drivers cd/cdr/dvd

you need to see if there are drivers for your cdr drive for windows 7 you have to know what cd drive you have befor you install win 7.
0helpful
1answer

TSSTcorp CDW/DVD TS-L462D Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

What windows is this?
Who is the maker of the laptop?
  • Turn the computer off, remove the DVD drive and restart.
  • look for the drive in device manager
Windows xp – Start button>run> type devmgmt.msc
Vista/Windows 7 – start button> in the search box type devmgmt.msc
  • Remove or un-install the cd/dvd drive
  • turn off the computer
  • Put the drive back in
  • Restart the computer
  • Install your driver or allow the driver to install
If it continues to fail then either replace the drive or look in the component's properties, click the drivers tab and delete these drivers from windows system32 folder. You will need the windows installation disk to restore these drivers.
2helpful
2answers

Code19 on sony cdrwdvd willnot reconize on inspiron 1525

Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060
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Windows cannot load the device driver

you need to right click on the device, from the view with the yellow triangle, and update the driver or roll back the driver.
failing that , download driver max and it will find the driver for you.
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Cd-dw drive corrup or file missing

use filtercheck 4.6 in cdr-zone.com forums to remove upper and lower filters.
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PC Saying there is a fault (code 39)

use this www.cdr-zone.com/forum/about4719.html&highlight=filtercheck

the 4.6 tool. download it. then run then click yess to all and restart. you havw corrupted upper or lower filter driver
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Cd\dvdrom drive

go to control panel, system, hardware, device manager, locate the drive, right click update driver, if fails, try windows update, if that fails google search for make and model and include "driver download"
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