Question about Compaq Presario 700 470024-192 Notebook

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Got a virus, Norton 2006 expired

Hello, I cannot get anywhere with my laptop for the above reason. I kept putting off the expired subscription and now it has caught up with me.

What steps can I now take?

Posted by joycee3575 on

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neeshaw

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How to Remove it Manually?Noted to back up your registry and system, and set a restore point before this spyware removal in case of a mistake.

1. Stop Security Center Processes through Task Manager
2. Remove all the files associated with it in the directory of Temp in Local Settings.
3. Search all the files associated with its files with Resource Manager and delete them.
4. Remove the registry entries generated by this program.

Posted on Jan 20, 2012

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Anonymous

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Go to www.download.com and search for "avast home edition" or "AVG anti-virus free edition". Both are free and are excellent. Install and scan away. I used to use Norton exclusively but the past couple years I have had problems with it on a number of clients computers. I also recommend "spybot-search and destroy" and "adaware". These are also free and excellent. Many times these days what you think is a virus is actually spyware that is hijacking your browser and your system resources and jamming up your internet connection. Run the Anti-virus first, then spybot, then adaware. They will detect many of the same things, but sometimes only one program will pick up your issue and actually fix it. Spybot and adaware will also come up with a box while installing or running that says it detected your other spyware or antivirus programs and that it may cause a problem, but I have never seen any actual interference. If you still have a problem after this, head over to http://forums.spybot.info/   there are amazing people there who will walk you through anything.

Posted on Oct 11, 2007

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